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Innovative Ways of Working Together

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The Mental Leaps at Ericsson 3G Innovative Ways of Working Together Stockholm Software Craftmanship @ Ericsson September 24, 2015 @erik_schon DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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The Mental Leaps at Ericsson 3G Methods & Tools Principles & Mindset Resource Efficiency Flow Efficiency Scattered Experiences @erik_schon | @ericsson | September 24, 2015 | Page 2 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Continuous Innovation


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Proud member of the FlowFans ERIK SCHÖN @erik_schon Co-creator of conditions where people, teams and organizations grow @ericsson SERVING Product Development Group Radio Base Stations Product Development Unit 2G, 3G & Multi-Standard Development Unit Radio Business Unit Radio Ericsson in Stockholm, Sweden @erik_schon | @ericsson | September 24, 2015 | Page 3 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Ericsson 3G: Facts & Figures >40% Of all 3G traffic in Ericsson networks 1 800 people ~100 #1 Mobile 3G networks 1,5B€ 10 Teams R&D sites software sales Our Vision: A Networked Society where every person and every industry is empowered to reach their full potential @erik_schon | @ericsson | September 24, 2015 | Page 4 (46)


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3G Network Overview Internet Radio Network Controller Telephone networks Radio Base Station Complex Network, Complicated Product @erik_schon | @ericsson | September 24, 2015 | Page 5 (46)


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@erik_schon | @ericsson | September 24, 2015 | Page 6 (46)


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Our heritage: Improving The Waterfall for 30+ years … System Design Test System Design Test 2-3 year projects, 100 000-200 000 person hours 2010: Improvement potential questionable … We must try something fundamentally different @erik_schon | @ericsson | September 24, 2015 | Page 9 (46)


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The Mental Leaps at Ericsson 3G Methods & Tools Principles & Mindset Resource Efficiency Flow Efficiency Scattered Experiences Continuous Innovation @erik_schon | @ericsson | September 24, 2015 | Page 10 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Inspiration: our Colleagues in finland … Customers PPO Product Backlog Product Management XFT1 ScM PPO XFT2 ScM Product Owner PPO XFT3 ScM XFTn ScM PPO Product Proxy Owner XFT Cross-Functional Team ScM Scrum Master @erik_schon | @ericsson | September 24, 2015 | Page 11 (46) Continuous Integration Main software branch Release Verification


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Scrum “Kanban” Flow Initial focus on needs and direction Visualization Inspiration from Thought Leaders Culture of thinking for ourselves Continuous Integration DISCLAIMER: | @ericsson | September 24, Group, Page 12 (46) @erik_schon LEGO® is a trademark of the LEGO 2015 |which does not sponsor, authorize or endorse this presentation. Continuous Learning


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Principles & Mindset: Point to the destination @erik_schon | @ericsson | September 24, 2015 | Page 13 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Increase efficiency to enable more output Reduce lead-time to be more Responsive Build quality into our way of working EMpower people @erik_schon | @ericsson | September 24, 2015 | Page 14 (46)


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Principles & Mindset: From large batches … @erik_schon | @ericsson | September 24, 2015 | Page 15 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Principles & Mindset: … to Small batches @erik_schon | @ericsson | September 24, 2015 | Page 16 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Try: Improvements as Small experiments @erik_schon | @ericsson | September 24, 2015 | Page 17 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Principles & Mindset: From local “Kanban” … @erik_schon | @ericsson | September 24, 2015 | Page 18 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Principles & Mindset: … to global awareness @erik_schon | @ericsson | September 24, 2015 | Page 19 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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How can You See the FLOW in Your ways of working? @erik_schon | @ericsson | September 24, 2015 | Page 20 (46)


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Try: End-to-end Visualization room @erik_schon | @ericsson | September 24, 2015 | Page 21 (46)


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Try: End-to-enD Visualization room Requirement Area Swimlane Process Step Column Priority Order Feature Meeting Checklist @erik_schon | @ericsson | September 24, 2015 | Page 22 (46) Blocked Feature


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Try: End-to-enD Flow Visualization Room 10 meetings per week, 10-15 people per meeting - using video conference Area Product Owner, Operative Product Owners, Line Managers, Program Managers @erik_schon | @ericsson | September 24, 2015 | Page 23 (46)


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The Mental Leaps at Ericsson 3G Methods & Tools Principles & Mindset Resource Efficiency Flow Efficiency Scattered Experiences Continuous Innovation @erik_schon | @ericsson | September 24, 2015 | Page 24 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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What can I start next? @erik_schon | @ericsson | September 24, 2015 | Page 25 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. As long as I’m busy …


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Inspiration: This is Lean Prioritize flow efficiency Prioritize continuous learning High Resource Efficiency Low Low High Flow Efficiency @erik_schon | @ericsson | September 24, 2015 | Page 26 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Niklas Modig Stockholm School of Economics @LeanOnMyself


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Inspiration: This is lean Prioritize flow efficiency Prioritize continuous learning High Resource Efficiency Low Low High Flow Efficiency @erik_schon | @ericsson | September 24, 2015 | Page 27 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Niklas Modig Stockholm School of Economics @LeanOnMyself


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Inspiration: this is lean Prioritize flow efficiency Prioritize continuous learning High Resource Efficiency Low Low High Flow Efficiency @erik_schon | @ericsson | September 24, 2015 | Page 28 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Niklas Modig Stockholm School of Economics @LeanOnMyself


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Flow efficiency: In product & Process @erik_schon | @ericsson | September 24, 2015 | Page 29 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Flow and queues in traffic … @erik_schon | @ericsson | September 24, 2015 | Page 30 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Inspiration: “Ericsson: you already know this, you use it in your products every day!” Don Reinertsen @DReinertsen @erik_schon | @ericsson | September 24, 2015 | Page 31 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Try: Active Flow Handling Cumulative number of items New Backlog Execution Initial lead-time 10 weeks In execution initially 42 items In execution Lead-time 6 weeks 20 items Done Time Experiment: Limiting number of parallel activities Result: Reduced lead-time by 40% @erik_schon | @ericsson | September 24, 2015 | Page 32 (46)


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The Mental Leaps at Ericsson 3G Methods & Tools Principles & Mindset Resource Efficiency Flow Efficiency Scattered Experiences Continuous Innovation @erik_schon | @ericsson | September 24, 2015 | Page 33 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.


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Try: Plan for innovation 100% capability Capability Capability at 70% planned utilization Innovation = value from ideas in product and product development Time Planning with less than full utilization creates environment for innovation @erik_schon | @ericsson | September 24, 2015 | Page 34 (46)


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Try: Learning Days Full day, multi-site, multi-track, internal conference with own content & external speakers - every sprint @erik_schon | @ericsson | September 24, 2015 | Page 35 (46)


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Inspiration: the #1 Sports Car Company The best Ferrari car we have every produced is the next one. Enzo Ferrari Founder & CEO, 1898-1988 @erik_schon | @ericsson | September 24, 2015 | Page 36 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Source: Peter Blackert, http://www.flickr.com/search/?w=29987108@N02&q=ferrari%20458%20italia%202010


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The Mental Leaps at Ericsson 3G Methods & Tools Resource Efficiency Scattered Experiences @erik_schon | @ericsson | September 24, 2015 | Page 37 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Principles & Mindset Flow Efficiency Continuous Innovation


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What will your next Mental Leap be? @erik_schon | @ericsson | September 24, 2015 | Page 38 (46)


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Methods & Tools Resource Efficiency Scattered Experiences Q&A The Mental Leaps at Ericsson 3G @erik_schon | @ericsson | September 24, 2015 | Page 39 (46) DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Principles & Mindset Flow Efficiency Continuous Innovation


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Inspiration Craig Larman & Bas Vodde (2008) Scaling Lean & Agile Development Niklas Modig & Per Åhlström (2012) This is Lean Donald G. Reinertsen (2009) The Principles of Product Development Flow Håkan Forss Flow Sensei / Plumber @erik_schon | @ericsson | September 24, 2015 | Page 41 (46)


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