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MANAGEMENT MANAGING REMOTE TEAMS
“A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves” – Lao Tzu
Working remotely is becoming increasingly popular with organisations all over the world.
When managed properly, a remote team can be extremely advantageous.
However, it can be difficult to track their progress and keep them motivated when you don’t see them on a regular basis.
HERE’S HOW TO DO IT!
01 TRUST GOES A LONG WAY It’s always important to have faith in your team as manager, but trust is vital when it comes to managing a remote team. You need to be sure that the team will work enthusiastically and efficiently in your absence something that can take a leap of faith.
01 TRUST GOES A LONG WAY It’s important to identify the right individual in the interview process. Look for the people who you believe are going to work well without constant supervision.
02 BE CLEAR ON YOUR EXPECTATIONS When working remotely, it’s vital that your team has a clear understanding of exactly what is expected of them. After all, you won’t always be around to remind them of their tasks or keep tabs on their progress.
02 BE CLEAR ON YOUR EXPECTATIONS Whenever you do make contact with your team, follow up these conversations with emails so you both have a record of what was discussed.
03 CHECK-IN REGULARLY Although trust is a big part of managing a remote team, it’s still a good idea to check-in as often as you feel is necessary. Having regular contact with your team gives you an opportunity to track their progress and make you aware of any issues they may be having.
03 CHECK-IN REGULARLY Book in weekly or bi-weekly phone calls with your team with a clear agenda. The calls should include updates of your teams progress as well as setting out a clear path forward.
04 UTILISE TECHNOLOGY There is a lot of technology out there that can help with managing a remote team. From calendars to conference calling - you should use the tools at your disposal. For example, sharing Calendars via Outlook is an easy and quick way to get the whole team on the same page.
04 UTILISE TECHNOLOGY Tools such as Asana & Google Docs alongside conference calling via Skype are all great ways to collaborate as a remote team.
05 BUILD PERSONAL RELATIONSHIPS It’s vital for a manager to build personal relationships with their team, and this is no different when managing a remote team. This doesn’t mean you need to be a friend before a manager - but it’s important to engage on a personal level rather than only ever discussing work.
05 BUILD PERSONAL RELATIONSHIPS Keep this in mind whenever you speak to your team, be that in person, by phone or in email. Having a personal relationship plays a big part in motivating the team to work well when you aren’t around.
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