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Evergreen: Nurturing Your Customers From First Contact to Happily Every After

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Evergreen Nurturing Your Customers From First Contact to Happily Every After Noah Fleming | @noahfleming | noahfleming.com INBOUND15 Fleming Consulting & Co. Author of Evergreen: Cultivate the Enduring Customer Loyalty that Keeps Your Business Thriving


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THE WORST BUSINESS ADVICE IN THE WORLD INBOUND15


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BETTER ADVICE How do I earn 5X, 10X, 25X more revenue from those existing customers? INBOUND15


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DELIGHT INBOUND15


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MYTHS & FOLKLORE INBOUND15


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ADDICTION INBOUND15


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EVERGREEN INBOUND15


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THE THREE CS OF EVERGREEN CONTENT CHARACTER COMMUNITY INBOUND15


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CONTENT INBOUND15


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COMMUNITY INBOUND15


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CHARACTER INBOUND15


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THE TACTICAL STUFF Putting The Evergreen Principles to Work INBOUND15


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The Tactical Stuff 1. Buyer Personas / Customer Archetypes 2. Getting Loyalty Programs Right 3. Tending To Your Garden & Pulling Weeds 4. Customer Intelligence 5. Customer Reactivation 6. Adding Miracle Grow to The Soil INBOUND15


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NOAHFLEMING.COM NOAH@NOAHFLEMING.COM INBOUND15


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