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Top 7 reasons why everyone wants to work for Netflix
HR professionals aren’t in the limelight as often as superstar CEOs. So when an internal policy document from a web video service was described as “one of the most important documents ever to come out of Silicon Valley” by Facebook’s Sheryl Sandberg, nobody was more surprised than the company’s own HR team.
Which company was it, and why such a stir? Grab your popcorn, sit back, and watch this feature presentation...
Many companies have HR policies which are recognised as ENLIGHTENED
They include letting employees: Take as much holiday time as they want Work on projects that interest them Oversee their own flights and expenses Enjoy free food and recreation facilities.
But not all companies with flexible HR policies succeed.
One SUCCESS is video giant So what makes Netflix such a blockbusting success?
ANSWER: Netflix ENABLES THE CONVERSATION.
It’s perks and privileges have one thing in common… ...they involve the EMPLOYEE in the decision.
Above all, TRUST.
1 Its HR policy has a UNIFYING PRINCIPLE: “Act in the company’s BEST INTERESTS”. It doesn’t specify chapter-and-verse in endless paperwork. It encourages the employee to get involved, interact, and ask questions.
2 It treats employees as ADULTS. “If you’re careful to hire people who will put the company’s interests first, who understand and support the desire for a high-performance workplace, 97% of your employees will do the right thing.” With a presumption of TRUST, it believes in people’s innate GOOD NATURE, PARTNERING them instead of policing.
3 By engaging employees and opening up discussion with them rather than controlling them, it ensures people work towards SOLVING problems not just SEEING them.
4 It turns COSTS into COMMUNICATION. Unlimited maternity leave is normally a cost but by focusing on WORK ACHIEVED not TIME IN OFFICE, Netflix has has kept its staff loyal and engaged.
5 It empowers the TEAM. By keeping rules SIMPLE and communications OPEN, it encourages employees to meet and agree, rather than read and tick boxes.
6 It tracks RESULTS, not HOURS. There is no 9-to-5 at Netflix. By enabling flexible working, it understands how for employees today the “desk” can be anywhere.
7 It FIRES (only) when READY. If an employee doesn’t measure up, its first action is to TALK IT OVER. Considerate communication means many ex-employees retain a HIGH OPINION of Netflix. Boosting REPUTATION.
At Netflix, the channels of communication are always open. They lead to less paperwork, better staff relations, and BETTER OUTPUTS. TREAT YOUR PEOPLE AS ADULTS, and you may be SURPRISED.
Takeaways Enabling communication can reduce red tape Treat employees as adults who bring you benefit Talking out problems makes problems go away Trust and respect go further than rules and regs.
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