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The Art of Coaching Employees

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The Art of Coaching Employees


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To truly understand the art of coaching…


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…you also need to understand what it isn’t.


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Coaching is Coaching 1 Coaching isn’t Managing


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Coaching is Coaching Managing is about the process. Coaching isn’t Managing


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Coaching is Coaching When you manage, you make sure your employee is fulfilling their job responsibilities. Coaching isn’t Managing


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But


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Coaching is… Coaching isn’t Managing Coaching is about the person.


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Coaching is… Coaching isn’t Managing When you coach, you help your employee reach his or her highest potential.


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Coaching is… Coaching isn’t Managing By helping them see and understand the obstacles preventing them from success.


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Coaching is Coaching 2 Coaching isn’t Training


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Coaching is Coaching Training is about skill building. Coaching isn’t Training


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Coaching is Coaching It's telling your employee how to improve a particular skill. Coaching isn’t Training


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But


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Coaching is… Coaching isn’t Training Coaching is about discovering what may be preventing your employee from learning a new skill.


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Coaching is… Coaching isn’t Training When you coach, you do a whole lot of asking...and very little telling.


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Coaching is Coaching 3 Coaching isn’t Mentoring


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Coaching is Coaching Mentoring is about passing on your experiences. Coaching isn’t Mentoring


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Coaching is Coaching Usually to a more junior employee in order to help them build business acumen. Coaching isn’t Mentoring


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But


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Coaching is… Coaching isn’t Mentoring Coaching is all about giving an employee room.


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Coaching is… Coaching isn’t Mentoring When you coach, you let them use their own expertise to grapple with problems and discover their own solutions.


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Coaching is Coaching 4 Coaching isn’t Counseling


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Coaching is Coaching Counseling is looking at their past. Coaching isn’t Counseling


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Coaching is Coaching When you counsel, you break down the past to discover what could be affecting their current behavior. Coaching isn’t Counseling


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But


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Coaching is… Coaching isn’t Therapy Coaching is looking at their future.


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Coaching is… Coaching isn’t Therapy When you coach, you look at their present behavior to discover what could effect their future success.


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Side Note:


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Even though you're not a counselor, you may need to get personal when you coach.


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In 2009, the Harvard Business Review published findings that said…


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76% of executive coaches report that they regularly talk about personal matters.


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When coaching, you have to look at your employee holistically...


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not as an emotionless worker bee.


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And sometimes, you have to wear multiple hats at once for a given situation.


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Stay tuned!


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This is Slide Deck 1 of 2


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