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TOP 10 SKILLS every facilities manager needs to succeed ®
Facilities Management is a diverse field that asks a lot of those who work in it. Here are the top strengths and skills that are most in-demand in the FM marketplace
® 10 legal eagle-bility Having appreciation for the impact that federal, state, and local law have on your facility is important. Occupational Health & Safety laws are especially important as well as familiarity with OSHA regulations. It’s good to know the basics of your state’s tort law, especially where premises liability, personal injury, and employment law are concerned.
® 9 numerical know-how Most FMs aren’t economists, mathematicians or CPAs. But budgeting and financial planning are nevertheless important parts of the job. You need to know what your company’s key metrics are & how to calculate them. The more financial insight you have, the more effective of a manager you’ll be.
® 8 Insider’s insight As a FM, you probably know a lot about the Facility Management field. But what about your company’s industry? You need to know your own company’s specific vision, values, and goals. Employers need an FM who can help guide them along a strategically charted, goal-oriented path.
® 7 Go-with-the-flow attitude Ours is a dynamic profession. Every day is different, and problems pop up without warning. If that kind of environment excites you, you’re already two steps ahead. But if uncertainty is a stressor, it doesn’t mean you can’t be the best of the best among FMs. It’s never too late to learn to take a deep breath and recalibrate your approach to the unknown.
® 6 project leadership Facility Managers often double as Project Managers. Or maybe you work alongside a designated PM. Whatever the task at hand may be, yours is a position of leadership. You’ll need to set goals, motivate your workforce, monitor performance, and measure results.
® 5 Emergency reflexes If you’ve never faced a true emergency, you might not know how you’d naturally respond. Some people panic; others become instinctively solution-oriented and level-headed. As a general rule, “cool and collected” is the most effective approach to even the direst emergency. Planning is part of that. If you already know exactly how to react when an urgency arises, you won’t be caught off-guard. So be prepared!
® 4 be “it” savvy Today’s FM world is more technologyreliant than ever. The more quickly you embrace this, the more valuable you’ll be in your field. Everything from room reservations to asset monitoring is managed on the computer (and on mobile devices). IT plays an invaluable role in the way FMs communicate with their workforce, customers, and coworkers as well.
® 3 promoting sustainability A sustainable building is an efficient resource for any company, so your employer will count on you to keep your facility as green as can be. Start looking for ways to enhance efficiency. Make sustainability a goal and take proactive steps toward it. It’s good for your professional portfolio, the environment, and the bottom line.
® 2 cross networking FMs need the ability to network laterally across the entire organization with IT, HR, administration, other executives, etc. Take a step back and think about all the ways your job complements the work others are doing. What can you do to improve those relationships?
® 1 people skills Facilities Management is all about the people you serve. Your ability to connect and engage with others will make the most of your position. Identify the objectives of the people you work with, learn what motivates them, and commit yourself to inspiring each party to bring out their very best.
You’re a leader in a “people profession.” What could be more exciting than that? Make it your goal to be the best FM you can. Using our list as a guide, seek out the skills that will benefit you but also for all the people you serve!
feel free to share: by: James McDonald Business Development, iOffice, Inc. ® BROUGHT TO YOU BY www.iofficecorp.com