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Building Culture and Values at Evolent Health
A Primer on Evolent Health 3+years since initial inception 800+ Evolenteers in 2015 2Mlives impacted by current model 25markets served nationwide Continued support of physicians, coupled with infrastructure investment on a payer-neutral platform, enable high quality, low cost care Population health management to extract costs, optimize care Physician ownership to ensure and maximize success Risk management infrastructure to monetize delivery model Our Mission To change the health of the nation by changing the way health care is delivered
$11,100 $9,660 4,443 3,211 258 232 <15% >50% Cost / Person / Year Hospital and SNF Days / 1000 Radiology Test / 1000 Patient Engagement Rates (Ex. Program) Note: Actual data based on current Platform and Operations Partner What We Believe: A Shift to “Value-Based Care” Holds the Answer $ saved through population management create significant new $ opportunity for health systems 13% 28% 10% 3.3x
Core values are the deeply ingrained principles that guide all of a company’s actions; they serve as its cultural cornerstones inherent and sacrosanct; they can never be compromised, either for convenience or short-term economic gain...They are a source of a company’s distinctiveness and must be maintained at all costs. Versus? Aspirational values – those that a company needs to succeed in the future but currently lacks Permission-to-play values – the minimum behavioral and social standards required of any employee Accidental values – arise spontaneously and take hold over time HBR’s Make Your Values Mean Something Focusing on Our Core Values Understand the different types of values Be aggressively authentic Own the process Weave core values into everything The group chose those values based on an analysis of a few employees who personified qualities that executives most wanted to see adopted throughout MedPointe’s culture.
Start by listening. In our continuous strides to improve our work, our relationships and ourselves, we listen first. With every interaction, we preserve and promote an open culture focused on the success, support and development of all. Own the opportunity. We hire great people who we trust to make Evolent and our partners proud, and we value and reward those who lead at all levels. We rise to the occasion, capitalizing on the freedom and responsibility we’ve been granted to make an impact. Pioneer’s spirit. Never satisfied with the status quo, we endeavor always to learn and to offer more. We take smart risks, and when we fail, we fail forward. We look toward the future, with the conviction and agility to achieve our vision. Humility. To serve—our partners and each other—remains our highest honor and motivation, and we apply both empathy and experience in fulfilling our charter. We each expect and extend respect, understanding it takes many different perspectives to drive change. Excellence in all. We care intensely about the mission—both Evolent’s and our partners’—and set our sights on excellence in all that we do. We thoughtfully chart the course forward, bring our very best to even the smallest of steps, and make sure to celebrate our progress. Unflinchingly can-do. We demand nothing short of run-through-walls resolve in serving the ultimate customer—the patient. We put team first, and presume the best of intentions and effort from one another. Through an environment that supports our whole selves, we sustain our commitment to going above and beyond.