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FINDING YOUR INNER HATCHET MAN 7 WAYS GREAT ENTREPRENEURS FIRE EMPLOYEES

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FINDING YOUR INNER HATCHET MAN 7 WAYS GREAT ENTREPRENEURS FIRE EMPLOYEES


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Eric Tachibana Professional Services, Area Practice Manager for Asia


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QUICK SCOPE CHECK


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GUIDING PRINCIPLE OF FIRING Everyone is a star in some role As a manager, your responsibility is to help them in their search for that role


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KICK-OFF QUESTION What is the first step in firing well?


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0 1 Source well


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0 1 Source well What will they be doing in their role? How will success be measured What skills will they need in order to succeed? What do they need coming in, and what can be trained What personal qualities will help them excel? Make objectives SMART Select the right interviewers and pre-brief them


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0 2 invest in Evaluation


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0 2 Invest in evaluation Be regular Be honest, explicit, fair, and listen Stay positive and future focused Document Suggestion: I do mine quarterly


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0 3 invest in development


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0 3 Invest in development


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0 3 Invest in development


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0 3 Invest in development


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0 3 Invest in development Suggestion: I prune annually


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CHECKPOINT ONE! Scribble down one thing you can do differently from tomorrow onwards based on the first 3 rules Source Well Invest in Evaluation Invest in Development


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0 4 prepare before you swing the axe


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0 4 Prepare before you swing Know the law Have your script, FAQ and other materials (like tissue paper) ready Know the severance package details Choose the right environment & day Ensure security protocols and know walk-out policy Rehearse


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0 5 be honest & empathetic


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0 5 Be CLEAR, honest & empathetic Let the employee have air time, but don’t apologize or back peddle Let the employee compose himself/herself Keep to the plot. Be clear, quick & firm, it’s not a discussion or argument


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CHECKPOINT TWO! Scribble down one thing you can do differently from tomorrow onwards based on the last 2 rules Prepare before you swing the axe Be clear, honest and empathetic


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0 6 clean up the blood


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0 6 Clean up the blood Exit interview Leavers processes Huh? What happened?


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0 7 settle the survivors


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0 7 Settle the survivors Respect the privacy of individuals, but debrief the team De-stress the firing team. Don’t go home and kick your dog! Even if you know it is coming and you know it is right, it is still traumatic for absolutely everyone


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CHECKPOINT THREE! Scribble down one thing you can do differently from tomorrow onwards based on the last 2 rules Clean up the blood Settle the survivors


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GOOD LUCK!!!! Eric Tachibana @ Linked-in ERICTACH@AMAZON.COM


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