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The State of Employee Engagement in 2015

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The State of Employee Engagement in 2015


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Employee Engagement is declining In 2014, global employee engagement levels went down to the lowest point in eight years, with only 65,9% of employees engaged. Quantum Workplace 2 www.gethppy.com


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Gallup U.S Daily confirms it According to Gallup, U.S. Employee Engagement is estimated at 32.1% for November 2015, with a current year-to-date average at 31.9%. Gallup Poll 3 www.gethppy.com


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Companies are struggling 87% of companies around the world cite employee engagement and culture issues as one of their top challenges. Deloitte 4 www.gethppy.com


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Medium-sized companies experienced the biggest decline -1.66 -1.69 -5.03 -2.59 1-249 employees 250-499 employees 500-999 employees 1000-4999 employees -3.2 5000+ employees Quantum Workplace 5 www.gethppy.com


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Smaller organizations report higher engagement scores Engaged Contributing Disengaged Hostile 80.0% 70.2% 65.0% 70.0% 62.0% 60.2% 58.7% 60.0% 50.0% 40.0% 30.0% 26.9% 26.5% 25.4% 22.2% 26.3% 20.0% 10.0% 1.8% 5.8% 2.6% 7.0% 8.3% 3.2% 8.9% 4.0% 10.0% 5.03% 0.0% 1-249 250-499 500-999 1000-4999 5000+ Quantum Workplace 6 www.gethppy.com


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Employee Engagement Drivers Image via SplitShire


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Managers drive engagement Managers account for as much as employee engagement scores. 70% of variance in Gallup 80% of employees disengaged. dissatisfied with their direct manager are Dale Carnegie 8 www.gethppy.com


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Key Engagement Drivers Confidence in Leadership Commitment to Valuing Employees Positive Outlook on the Future Meaningful Work Relationships with Coworkers Innovation 9 www.gethppy.com


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Engagement ROI Image via Picjumbo


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Engaged employees give their best 91% of highly engaged employees always or almost always try their hardest at work, compared with 67% of disengaged employees. Temkin Group 11 www.gethppy.com


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Engagement ROI Increased retention Stronger employer brand Increased market share Profit increase More sales Better customer service 12 www.gethppy.com


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Employee engagement drives business results Employee engagement programs can increase profits by $2,400 per employee per year. Workplace Research Foundation Organizations that have over 50% engagement retain over 80% of their customers. Demand Metric 13 www.gethppy.com


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Companies with a formal engagement program vs. other companies 18 16 15.5 % 14 15.1 % 13.1 % 12.3 % 12.7 % 12 10 8 4.6 % 6 4.7 % 4 2 0 -2 -1.2 % -4 Annual Company Revenue Revenue from Customer Referrals Overall Sales Team Atainment of Annual Cota Improvement in Annual Customer Service Cost Aberdeen Group 14 www.gethppy.com


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Engaged employees stay longer 70 % Of companies with high retention rates have engaged employees. Companies with improved retention over the past three years had considerably more engaged employees (70%), compared to companies where retention declined (59%). Quantum Workplace 15 www.gethppy.com


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Moving forward t Image via Tookapic


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Create a culture of engagement by Engaging leaders Empowering employees Growing your talent Building a strong employee value proposition (EVP) 17 www.gethppy.com


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Focus on communicating more Constantly ask for feedback. Set up weekly meetings with the staff and engage in a conversation. Allow them to speak freely; let them say what they have on their mind, even if it’s not something you’d want to hear about. 18 www.gethppy.com


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Ask employees how they’re feeling Use an anonymous employee engagement survey; you don’t want to know who said what because you’ll be preoccupied with assessing people’s concerns and making improvements to increase motivation and engagement. 19 www.gethppy.com


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Communicate goals and clarify expectations Express targets and goals, reward your people every once in a while, and keep them engaged with good advice. Set up weekly brainstorming sessions, talk about tasks and responsibilities, and let them be in charge, too. Some might surprise you with ingenious ideas. 20 www.gethppy.com


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Promote organizational values By promoting active effectiveness and organizational values, you encourage employees to share ideas, work with more passion and stay engaged. 21 www.gethppy.com


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Upcoming events t


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Employee Engagement events in 2016 Employee Engagement Conference and Workshop 13-14 January 2016, London, UK Register HR Summit Conference March 31 -April 1 2016, Seattle, WA, US Register Employee Engagement Summit 14 April 2016, London, UK Register 23 www.uninemerdu.com


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Employee Engagement events in 2016 WorkHuman 2016 9-11 May 2016, Orlando, Florida, US Register 2016 Employee Engagement Conference 18–20 July 2016, Denver, Colorado, US Gartner Digital Workplace Summit Register 21-22 September 2016, London, UK Register 24 www.uninemerdu.com


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Cloud Employee Engagement Software Workshops www.gethppy.com Resources Engagement Program for SMEs Employee Engagement Trends in 2015


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