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Monitoring as a Service

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Monitoring As A Service Modernity and Self-Service James Turnbull @kartar 1


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Who • VP of Engineering at Kickstarter • Advisor at Docker • Open source chap • Funny accent 2


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The Docker Book www.dockerbook.com 3


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The Art of Monitoring www.artofmonitoring.com 4


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Who are you folks? 5


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What's this all about? 6


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Modernity and Baudelaire the fleeting, ephemeral experience of life in an urban metropolis ... the responsibility art has to capture that experience ... characterized by intense historical discontinuity ... openness to the novelty of the future ... a heightened sensitivity to what is unique about the present... -- Philosophical Romanticism by Nikolas Kompridis 7


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Two phases 1. Making monitoring modern 2. Making monitoring a service 8


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Phase 1: Making monitoring modern 9


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Traditional monitoring (sucks) 1. It's focussed on the wrong things. 2. It's often archaic. 3. It's not easily mangeable. 10


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The right stuff 11


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Focus on business outcomes 12


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Top down 1. Business logic. 2. Applications. 3. Services. 4. Infrastructure. 13


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Choose more modern tooling 14


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Push instead of Pull 15


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Fault detection is for yesterday 16


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Metrics are king 17


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Automation is key 18


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And a stepping stone to the next phase 19


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Phase 2: Making monitoring a service 20


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What's a service? 21


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Services are customer focussed 22


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Stop making your monitoring only about you 23


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Talk to customers 24


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Gather requirements 25


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Change the cycle of monitoring development 26


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Attach monitoring to product development 27


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Change the accountability 28


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Self-service is king 29


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Present an API Not a ticket 30


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Services 31


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Consoles 32


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Logging & Reporting 33


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You are not the only customer of your monitoring 34


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Questions? @kartar http://www.artofmonitoring.com 35


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