Networked Privacy in the Age of Surveillance, Sousveillance, Coveillance

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Networked Privacy in the Age of Surveillance, Sousveillance, Coveillance Lee Rainie (@lrainie) Director, Internet, Science, and Technology Research Pew Research Center 1.23.15 Harvard University - “Privacy in a Networked World”

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1. Privacy is not binary / context matters

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2. Personal control / agency matters

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3. Trade-offs are part of the bargain

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4. The young are more focused on networked privacy than their elders

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5. Many know they do not know what is going on

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6. People are growing hopeless and their trust is fading

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The balance of forces has shifted in the world of networked information that is persistent, scalable, searchable, spreadable … … created and shared by networked individuals ---- The new reality is that people are “public by default and private by effort” -- danah boyd

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On a typical day, how much control do you have over information that is collected about you and how it is used? 47% say “a lot” or “some” 50% say “not much control” or “no control at all”

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80% of adults “agree” or “strongly agree” that Americans should be concerned about the government’s monitoring of phone calls and internet communications. 54% of adults have become less confident over time that the surveillance programs are serving the public interest.

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Do you think the courts and judges do a good job balancing the public’s right to privacy and the needs of law enforcement and intelligence agencies to collect information for investigations? Yes - 48% No – 49%

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v v v v v

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68% of internet users believe current laws are not good enough in protecting people’s privacy online and 24% believe current laws provide reasonable protections. 64% believe the government should do more to regulate advertisers, compared with 34% who think the government should not get more involved.

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55% “agree” or “strongly agree” with the statement: “I am willing to share some information about myself with companies in order to use online services for free.”

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Knowledge quiz True or False: When a company posts a privacy policy, it ensures that the company keeps confidential all the information it collects on users. 44% were correct the answer is FALSE 52% were incorrect 4% refused to answer

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Privacy strategies that people don’t know about 39% don’t know about anonymity software such as Tor 37% don’t know about using locally-networked communications such as FireChat 31% don’t know about email encryption 31% don’t know about privacy enhancing browser plug-ins such as DoNotTrackMe or Privacy Badger

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How confident are you that your records at these companies will remain safe and private?

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Accessing government data 37% have done this for Federal government information 34% have done this for state government information 32% have done this for local government information This comes to 67% of adults who used the internet or an app to access government information or data across the three levels of government.

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Transparency demands 5% of respondents think the Federal government very effectively shares the data it collects with the general public, with another 39% saying this is done somewhat effectively. 5% of respondents say their state government very effectively shares data with the general public, with another 44% saying their state does this somewhat effectively. 7% of respondents say their local government share data very effectively, with another 45% saying this is done somewhat effectively.

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86% of internet users try to be anonymous at least occasionally 59% do not believe it is possible to be completely anonymous online, while 37% of them believe it is possible.

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Personal information online % of adult internet users who say this information about them is available online

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Who users try to avoid % of adult internet users who say they have used the internet in ways to avoid being observed or seen by …

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Young adults are the most likely to have had major problems with personal information and identity

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62% adults have ever used a search engine to look up their own name or see what information about them is on the internet 47% say they generally assume that people they meet will search for information about them on the internet

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When asked if they feel as though their own efforts to protect the privacy of their personal information online are sufficient, 61% say they feel as though they “would like to do more,” while 37% say they “already do enough.” 88% of adults “agree” (49%) or “strongly agree” (39%) that it would be very difficult to remove inaccurate information about them online. 

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Future public reaction?

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Thank you! Lee Rainie lrainie@pewinternet.org @lrainie @pewinternet @pewresearch