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Virtual Engagement

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Virtual Engagement Diane Windingland VirtualSpeechCoach.com 1


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5 Virtual Communication Success Steps


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Get Ready Plan for Success! 6


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Start with Why 7


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Does your Audience care? Start with Why 8


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After Why Then plan 9


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Plan the Audience Experience Time zone, culture, language Facility with technology Familiarity with information/context Participants’ environments—mobile? 10


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Plan A Plan B Plan C 11


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Get Set Create Captivating Content! 13


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What is the #1 problem? 14


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information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information significance information information information information information information information information information information information information information information information information information information information information information information information information information 15


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information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information significance information information information information information information information information information information information information information information information information information information information information information information information information information 16


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information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information information significance information information information information information information information information information information information information information information information information information information information information information information information information information 17 “significance” was lost


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18 1 Big idea for the message Idea per slide


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Create a Defining Statement I am teaching [specific concept] to [specific audience] so that they can [learning objective or action step] 19


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Create a Defining Statement I am teaching virtual communication skills to a university and corporate audience so that they can create and deliver engaging content. 20


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Audience Benefit Statement You will discover how to create and deliver engaging content to a virtual audience. 21


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Brainstorm on paper a whiteboard brainstorming software Post-it notes But DON’T start in PowerPoint! 22


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Mix Engaging Content Stories Visuals Interaction 24


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Stories Engage the Mind


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Statistics vs. Story


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Revis family North Carolina, U.S.A. $341.98/week Spaghetti, potatoes, sesame chicken From the book “Hungry Planet” U.S.A. Typical Weekly Food


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Aboubakar family Breidjing Camp, Chad $1.23/week Soup with fresh sheep meat From the book “Hungry Planet” Chad Typical Weekly Food


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Or . . .


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Make Information Visual (reduce bullet points) 33


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My Family Diane, born in Oregon Sean, born in California Clara, born in California Yuri, born in Russia Kim, born in South Korea 34


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Diane Sean Clara Yuri Kim My Family 35


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Situational Leadership Leaders Followers Situation 36


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Situational Leadership 37 Leaders Followers Situation Photo by Cat: http://www.flickr.com/photos/catt1788/


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Plan Interaction Every 3-5 Minutes Questions/Chat Box Polls Raise-your-hand Ask them to visualize White Board 38


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Go! Deliver to Engage! 39


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40 Eye Contact


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44 “Audience on a Stick”


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45 Voice: Sound Conversational


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46 Voice: Sound Conversational Stand, or sit tall Smile Pick up the pace Pause Vary pitch Speak from keyword notes


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Plan Interaction Every 3-5 Minutes 47 Remember!


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48 Virtual Communication Success Steps


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