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Increasing website conversionby humanizing the e-commerce experience…
(E-)Commerce is all about closing the sale... Online conversion rates are typically very low in comparison to the conversion rates that are enjoyed in a physical store. Could this be because in our stores there are people there to help and serve?
(E-)Commerce is all about customer loyalty... Investing in first time buyers is expensive: SEO, Adwords... Average order value of return and repeat customers are 3x to 7x higher. Invest in your return customers by making them happy! Measuring Customer Satisfaction is key... Build a trusted relationship with your customers. Real people can build a true personal and trusted relationship.
Retailers have shop assistants to serve you in their physical stores Information: “Where can I find the t-shirts?” Advice: “Do you have this shirt in one size smaller?” Inspiration. “Doesn’t this tie go well with that shirt you chose?”. Re-assurance: “You look very nice in that shirt” Humanizing the e-commerce experience…
Digital Customer Engagement On Laptop/Desktop Digital Customer Engagement On Tablet Live Demonstration Digital Customer Engagement On Smartphone
Vee24 products per customer journey
Selection of vee24 customers Banking (DE) Serviced Offices (F) Telecommunications (UK and HU) Furniture Retail (UK) Automotive (DE) Automotive (UK) Fashion Retail (UK) Automotive (DE/JP) Finance (NL) Travel (UK) Power (UK) Fashion Retail (NL) Automotive (UK/DE) Automotive (UK) TV (NL) Fashion Retail (UK) Fashion Retail (UK) Fashion Retail (BE) Real Estate (BE) Sports Retail (USA)
Case Study – schuh.co.uk
So why e-retailers want vee24?
Want to learn more? Visit our website at vee24.com Follow me on: be.linkedin.com/in/jangovaerts/ Phone: +32 474 914 314 Speak to anyone at M+ ?
T: +44 (0)1625 668 500 W: vee24.com E: firstname.lastname@example.org Pinewood Court Tytherington Business Park Macclesfield Cheshire SK10 2XR UK THANK YOU