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What Millennials Want? Entering into 2016, all that businesses need to know about Millennials as Customers.

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What Millennials Want? Entering into 2016, all that businesses need to know about Millennials as Customers.


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Did you know 2016 is the year of the millennial customer?


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It is estimated that millennials will be spending $200 Billion annually, by 2017.


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As consumers, millennials are expected to spend $10 Trillion over their lifetime.


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Let’s put these facts into perspective…


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There are about 80 Million millennials in the USA alone.


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Millennials make up some 25% of the US population and thanks to immigration, they’re on rise.


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And do we need to mention that Millennials are highly commanding with influence on buying decisions of different demographic cohorts?


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Meaning it's time to learn and understand What Millennials Want?


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1. Millennials love automation.


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2. Millennials are least loyal to brands.


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3. Millennials crave personalized experience.


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Find out what your Millennial Customers crave.


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4. Millennials appreciate the ease of tech.


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5. Millennials prefer experiential environments.


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6. Millennials are mobile shoppers.


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7. Millennials care about causes.


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8. Millennials want to collaborate with the brand.


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9. Millennials hate gumming up due to old or ineffective processes.


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10. Millennials are more informed.


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11. Millennials express online. So, social decision making is a norm.


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Is your customer experience ready to serve millennials?


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