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Who are we creating comp plans for anyway?
Meet the Millennials – Your New Sales Hires
The Proﬁle of a Successful BDR or SDR Hire 0-2 Years of Experience Coachable Genuine Curiosity Track Record of Winning Hungry Eager to Make Impact Ultimate Stalker Goals and Results Driven
What Millennials Need Out of Their Comp Plan…
Creating Structure • • • • • • Calls Emails Conversations Appointments Opportunities Closed won
Comp Plan Creation: Creating a Comp Plan that Drives Success
Elements of a Comp Plan Base: What you see in your paycheck not including any bonuses, benefits, or perks associated with the job. Bonus: Additional compensation awarded to an employee for achieving specific goals or metrics. Kicker: Any additional spiff or bonus outside of a reps bonus that is tied to closed/won deals or competition.
What is a bonus comprised on? 40% Appointment 60% Opportunities
Example Comp Structure Potential Bonus: $1K monthly pay out Goals: 16 Appointments, 8 Opportunities Pay out: Appointments Set ($25 each) Opportunities Created ($75 each) ***As always, we recommend that this number be uncapped***
OTE Breakdown: Base vs. Bonus 70% Base 30% Bonus
Additional Kicker 10% MRR .89% ARR
Tying It All Together Designing a comp plan is like closing a deal: – Remember your target audience – Know what you want them to do – Show them how to get there – Tell them what the results are – Be consistent in your delivery
John Kosturos, VP of Sales
The Ultimate Sales Compensation Plan 100% Data Driven
Cold Calling 2.0 Model Controlling the List
Ideal Customer Profile (Accounts) Reports on current accounts to identify the ideal account profile • • • • • • • • • Accounts with the largest transactions Accounts with the highest lifetime value Accounts that buy most often Accounts with the lowest activities from MQL to SQL Accounts with the least number of activities from SQL to close Accounts with the lowest average time from MQL to SQL Accounts with the lowest average time from SQL to close Accounts with the highest % of MQL to SQL Accounts with the highest % of SQL to close
Ideal Customer Profile (Accounts) “75 percent of the customer information held by most enterprises is inaccurate, out-of-date or ineffective.” (Gartner) • Geography • Industry • Employee size • Revenue • Investment Capital • Free cash flow (optional)
Map Your Entire Potential Dream Market!!
Identify Decision Makers at Target Accounts
Think About It for a Moment
B2B Sales Comp Plan Metrics • Best buyer market segments (segment top 20%) o Industry, employees, revenue, geography, other proprietary metrics • Average deal size per segment • Total number of potential accounts per segment (mapping markets) • What percentage of leads should convert to customers • Number of activities it takes to close an account • Goal for how long it should take for you team to work through each market segment
Sample Target Segment Analysis • 25000 potential accounts • 3 key contacts per account (75,000 contacts) • 8 activities per contact on avg (24 activities per account) • 600,000 total activities to exhaust the list • New reps can accomplish about 600 activities per week • 600,000/600 = 1000 weeks • If the goal of the company is to exhaust the list in 12 months, it will take ~18 sales people (1000/56 = 17.85)
Example of Compensation Calculation Top 3 best buyer segments for example company: 1. Technology companies in USA have an average deal size of $10000 and close at about 5%. (Assuming 600 combined call/email activities completed per rep, per week.) 2. Manufacturing companies in USA have an average deal size of $3000 and close at about 10%. (Assuming 600 call/email activities completed per rep, per week) 3. Banks in USA have an average deal size of $20000, close at about a 4% clip (Assuming 600 call/email activities completed per rep, per week)
Example of Compensation Calculation You can calculate your annual revenue per rep with a clear understanding of your avg deal size and close rate. 1. (5% closed) = 1250 new accounts * $10K avg deal = $12,500,000 • $694,444 revenue per rep • $104,000 - $208,000 (comfortable salary + commission range) 2. (10% closed) = 2500 new accounts * $3K avg deal = $7,500,000 • $416,666 revenue per rep • $62,500 - $125,000 (comfortable salary + commission range) 3. (4% closed) 1000 new accounts * $20K avg deal = $20,000,000 • $1,111,111 revenue per rep • $166,666 - $333,333 (comfortable salary + commission range)
Business Data Report Card Forecasting D Customer Service F Sales Efficiency C- Productivity D- Client Renewals D CRM User Adoption F
Howard Brown CEO, RingDNA
We all build comp plans to achieve top performance
But top performance is actually the sum of many parts
The Golden Rule: If it’s not in CRM it doesn’t exist
6 out of 10 SaaS companies now use SDRs to create opportunities for account executives Source: Bridge Group, 2015
Two primary ways to comp SDRs RESULTS REVENUE Mee,ngs, Opportuni,es % of Won Opportuni,es
But putting too much emphasis on any one area can spell trouble
Commonly Tracked Metrics
Give SDRs insight into tracking activity volume versus goals.
The number of sales conversations directly affects quota attainment Source: Bridge Group, 2015
The entire team will perform at a higher level
To get more wins