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User Story Mapping A crash course for The Big DO 2015

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User Story Mapping A crash course for The Big DO 2015 @francessss


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Welcome Frances Place I’m an Account Manager at White October You can find me at @francessss


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Intros Name Draw an alarm clock @francessss


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1. Getting Started A few things before we get going @francessss


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Here’s what we’re aiming to cover 1. 2. 4. 3. 5. Getting started The basics Putting it into practice How to In real life @francessss


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Aims Learn why USM is great Know how to give it a go Have fun! @francessss


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Principles Focus on the user Everyone takes part One conversation No laptops/mobiles Keep to time @francessss


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So what is user story mapping? The basics 2. @francessss


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Created by Jeff Patton Guide came out in late 2014 Origins @francessss


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A visual way to outline, sort and prioritise what you need to do @francessss


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A prioritised visual backlog of the potential product @francessss


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Turns static requirements lists into visual tools for active decision making @francessss


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A tool for engagement and shared understanding @francessss


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What you will need Time, space & supplies @francessss


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Time @francessss


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Space @francessss


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Supplies @francessss


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Super sticky post-it notes! www.postitwar.com @francessss


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A quick how-to Step by step guide 3. @francessss


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Start with the users Who are the core users? What are they like? What do they need? What are their pain points? What is their goal? @francessss


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Focus on the core journey What does the user need to achieve to get to their goal? Start Goal @francessss


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User tasks Activities Sub-tasks The User Story Map @francessss


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What are the steps the user takes to reach their goal? @francessss


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Group into activities @francessss


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Lay out the skeleton @francessss


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Add in subtasks - user stories that add detail to the tasks As a user I want to So that I can @francessss


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We are defining the what and the why, not the how @francessss


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Run through the map Have we captured all of the user needs? @francessss


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Prioritisation @francessss


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Version One What is the aim for Version One? Test a feature? Trial with a user type? Which user goals do we need to meet? @francessss


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Version One Review Version One @francessss


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Can we meet the version goal without doing this? @francessss


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Version One What’s the next priority goal? Version Two @francessss


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Version Three What should the third version offer? @francessss


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Backlog Version One Version Two Version Three Final Map @francessss


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Putting it into practice My MVP Day 4. @francessss


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Morning Work day Evening Team One Team Two Team Three @francessss


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Morning Team One Quick Example Getting Clean Shower Clean teeth Style hair Wash hair Adjust temp Wash body Brush teeth Floss Blow dry Add gel Brush THEN THEN AND/OR AND/OR AND/OR AND/OR AND/OR @francessss


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Morning Work day Evening Team One Team Two Team Three What are all the things you do between first waking up and arriving at work? What are all the things you do between arriving at work and leaving for the day? What are all the things you do between leaving work and going to bed? Brainstorm 5 minutes @francessss


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Silent share and de-dupe Sort into tasks Group into activities Sorting @francessss


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Morning Work day Evening Team One Team Two Team Three Tell the story Arrange the tasks and activities along the wall telling the story of the user to your group @francessss


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Morning Work day Evening Team One Team Two Team Three Review the story Can we tell the story of the whole day? @francessss


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Morning Work day Evening Team One Team Two Team Three Add the detail @francessss


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Morning Team One Add the detail As a user I want to floss So that I can protect my teeth Getting Clean Clean teeth @francessss


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Morning Work day Evening Team One Team Two Team Three Set version one goals @francessss


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Morning Work day Evening Team One Team Two Team Three You’ve woken up late and want to get out the house as quick as possible You’re hungover and want to do the least work possible You’re late home and want to do only the essential before bed @francessss


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Morning Work day Evening Team One Team Two Team Three @francessss


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In real life Using the technique 5. @francessss


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Test with users Get them into the process Review with them the findings @francessss


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Document stories Put the stories into your PM tool Recommend storiesonboard.com Online, living map Downloadable Integrates with Jira @francessss


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Revisit the map Get it up on the wall in your office Use it as a review tool @francessss


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“For the first time I can see the shape of the whole product in front of me” @francessss


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Thanks! Contact me @francessss frances@whiteoctober.co.uk


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