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BC’s Consumer Contract Law 101

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BC’s Consumer Contract Law 101


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Did you know? Consumer Protection BC has the ability to regulate some consumer contracts, but not all. The best piece of advice we can offer is to READ & UNDERSTAND YOUR CONTRACT. Terms and Conditions may be in small print but are of BIG importance.


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Continuing Service Contracts


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Continuing Services Contract In a continuing services contract you receive services over a period of time, rather than all at once. These types of contracts are limited to dance lessons, personal training (such as Boot Camp), weight loss, self defense, travel club memberships.


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Did you know? You must be given a copy of the contract within 15 days the contract was entered into. You have until 10 days after you receive a copy of the contract to cancel for any reason. In most cases, you can't be locked into a contract for more than 2 years. Continuing Services Contract


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Direct Sales Contracts


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Direct Sales Contract A direct sales contract is entered into in person, at a place other than the supplier's permanent place of business. An example would be a door to door salesman.


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Direct Sales Contract Did you know? The contract is not binding if the supplier does not give you a copy of the contract at the time the contract was entered into. You can cancel for any reason within 10 days of receiving the contract.


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Future Performance Contracts


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In a future performance contract you either do not receive the goods or services immediately, or you don’t pay in full upfront. Future Performance Contracts


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Future Performance Contract Did you know? You should receive a copy of your contract within 15 days. The contract must include the supply date and the date on which the supply of the goods or services will be complete.


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Distance Sales Contracts


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Distance sales contracts are entered into over the phone or internet. You do not have the opportunity to inspect the goods before purchasing. Distance Sales Contracts


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Distance Sales Contract Did you know? The seller must provide a description of the good or services to be supplied under the contract. The supplier must also provide the delivery arrangement.


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Toll Free: 1-888-564-9963 Email: info@consumerprotectionbc.ca Still have questions? Contact our Inquiry team!


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