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BC’s Consumer Contract Law 101
Did you know? Consumer Protection BC has the ability to regulate some consumer contracts, but not all. The best piece of advice we can offer is to READ & UNDERSTAND YOUR CONTRACT. Terms and Conditions may be in small print but are of BIG importance.
Continuing Service Contracts
Continuing Services Contract In a continuing services contract you receive services over a period of time, rather than all at once. These types of contracts are limited to dance lessons, personal training (such as Boot Camp), weight loss, self defense, travel club memberships.
Did you know? You must be given a copy of the contract within 15 days the contract was entered into. You have until 10 days after you receive a copy of the contract to cancel for any reason. In most cases, you can't be locked into a contract for more than 2 years. Continuing Services Contract
Direct Sales Contracts
Direct Sales Contract A direct sales contract is entered into in person, at a place other than the supplier's permanent place of business. An example would be a door to door salesman.
Direct Sales Contract Did you know? The contract is not binding if the supplier does not give you a copy of the contract at the time the contract was entered into. You can cancel for any reason within 10 days of receiving the contract.
Future Performance Contracts
In a future performance contract you either do not receive the goods or services immediately, or you don’t pay in full upfront. Future Performance Contracts
Future Performance Contract Did you know? You should receive a copy of your contract within 15 days. The contract must include the supply date and the date on which the supply of the goods or services will be complete.
Distance Sales Contracts
Distance sales contracts are entered into over the phone or internet. You do not have the opportunity to inspect the goods before purchasing. Distance Sales Contracts
Distance Sales Contract Did you know? The seller must provide a description of the good or services to be supplied under the contract. The supplier must also provide the delivery arrangement.
Toll Free: 1-888-564-9963 Email: firstname.lastname@example.org Still have questions? Contact our Inquiry team!
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