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What Your Employees Don't Know About Healthcare [Infographic]

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A BAMBOOHR INFOGRAPHIC What Your Employees Don’t Know About Healthcare ( A N D H O W I T ’ S H U R T I N G Y O U ) E MPLOY E E S H AVE SI GN I FI C AN T KN O WLEDG E GA PS WHEN I T CO ME S TO TH E I R H E ALTH C ARE PLANS H E A LT H I N S U R A N C E P L A Y S A N I M P O R T A N T ROLE IN EMPLOYEES’ JOB CHOICE AND, U LT I M A T E LY, W O R K P L A C E S A T I S F A C T I O N ENTER THE AFFORDABLE CARE ACT (ACA), A N D E M P LOY E E S A R E CO N F US E D A N D W A RY 83 percent say healthcare affects their decision to accept a job 63 pe rce nt don’t understand ACA very well or at all 27 pe rce nt don’t know if their current plan is ACA compliant 66 percent say healthcare benefits influence how they feel about their job 1 I N 3 E M P LOY E E S R E P O RT A N I N C R E A S E I N ST R E SS AT H O M E , W O R K O R B OT H SINCE ACA WENT INTO EFFECT WH AT ASPE CTS O F T HEIR PLA NS AR E E MPLOYE E S U N COM FORTA BLE US ING ? 55% 54% 49% 39% I n -n etwork vs. o ut - o f- net work p rov i de rs 44% 33% Cost o f mo nt hly p remi um 39% 33% 49% Wh at t he p remi um covers 55% How the out - of- p o cket maxi mu m wo r k s 44% How the deduct i ble works 54% Sub mitt i ng clai ms PLA N S A RE N ’ T TH E O N LY PART O F H EA LT HCAR E AND AC A E MPLOYE E S STRU GGL E TO U N DE RSTA ND M A N Y A RE U N SU RE H O W AC A MAY AFFECT TAXES HALF 3 out of 4 employees don’t understand how ACA will affect tax filings Half of employees don’t know what the penalty is (a fee) for not meeting ACA requirements S O ME E M PLOYE E S DO N ’ T U N DE RSTAND OPEN EN RO LLME N T O R O PTIO N S FO R SWITC H ING COV ERAG E 63 percent don’t have a complete understanding of the times they are able to switch coverage (during open enrollment or when a life-changing event occurs) A D D I N G MO RE FRUSTRATI O N , MO ST EM PLOYEES RE PO RT A N I N C RE ASE IN CO STS BU T NO INCR EA S E IN Q UA LI TY O F H E ALTH C ARE M O ST E M P LOY E E S S AY T H E I R O U T- O F - P O C K E T H E A LT H C A R E C O S T S HAVE INCREASED I N C R E A S E D : 58% D E C R E A S E D : 7% S TAY E D T H E S A M E : 29% D O N ’ T K N O W : 6% BUT T HE I N C R E ASE I N CO ST H ASN ’ T ME AN T AN INCR EAS E I N Q UAL I TY 70 PERCENT VIEW INCREASED H E A LT H C A R E C O S T S A S A P A Y C U T WHO DO THEY BLAME? QUALITY HAS WORSENED OR REMAINED THE SAME FOR 78 PERCENT O F E M P LOY E E S 24% 9% 48% of respondents blame the government 16% Worsened blame their employer Improved 54% Stayed the same 13% Don’t know or don’t have insurance E MPLOYE E S ARE N OT SATI SFIED WIT H: 69% O U T- O F - P O C K E T M A X I M U M S 64% C O V E R A G E P E R C E N TA G E S 60% DEDUCTIBLE AMOUNTS 55% M O N T H LY P R E M I U M S 52% OPTIONS IN THE NETWORK 25% ALL OF THESE ASPECTS TO M I N I M I Z E E MPLOYE E CO N FUSI O N , ST R ESS A ND D I SS AT I S FACTIO N , CO MPAN IE S MUST INCR EA S E H E ALTH C ARE E DU C ATI O N 37% 40% W H O D O E M P LOY E E S F E E L S H O U L D E D U C AT E T H E M A B O U T C H A N G E S ? 3% THE GOVERNMENT T H E M S E LV E S HR 15% 3% 37% 40% 15% T H E I R C O M PA N I E S A LT H O U G H E M P L O Y E E S A R E C O N F U S E D B Y T H E I R H E A LT H C A R E P LA N S A N D AC A , M A N Y H AV E CO N F I D E N C E I N T H E I R H R D E PA RT M E N T ’ S A C A CO M P E T E N C E : 48% 4 8 P E R C E N T find their HR department competent or somewhat competent about ACA 58% Most employees, 5 8 P E R C E N T , feel that HR explains healthcare changes well or very well Employees need to understand their insurance plans even though it can be overwhelming and s t r e s s f u l w i t h i n c r e a s e d c o s t s a n d c h a n g i n g r e g u l a t i o n s f r o m y e a r t o y e a r. W i t h a l i t t l e h e l p f r o m H R along with personal research, employees can adjust, understand why changes are happening and feel confident in their health plans (and companies). The December 2014 study collected responses via an online survey from 1,029 U.S.-based individuals who are currently employed full-time and over the age of 26. This research was generated by BambooHR.


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