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Three Ideas That Will Make Healthcare Work Better

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Patients have become healthcare consumers.


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But, despite best efforts, the U.S. healthcare industry is inefficient.


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But, despite best efforts, the U.S. healthcare industry is inefficient. U.S. healthcare ranks low in quality standards and outcomes. U.S. healthcare wastes almost one trillion dollars each year.


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How can we engineer a standardized, technology-enabled industry that is still highly personalized and individual?


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A system that is…


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Three Ideas That Will Make Healthcare Work Better


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A system that is more connected.


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A system-level engineering approach is required to break down the silos and facilitate information sharing.


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Xerox and Healthy Communities Institute puts socioeconomic and community health information at the fingertips of hospitals, public health agencies and community coalitions. A system-level engineering approach is required to break down the silos and facilitate information sharing.


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A system that controls risks better.


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Building processes and aligning information provides a view of the healthcare consumer that reveals leaks and gaps.


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Building processes and aligning information provides a view of the healthcare consumer that reveals leaks and gaps. The key is getting robust, real-time data and using predictive analytics to identify outlier behaviors or events before they happen.


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A system built around people.


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One large hospital system worked with Xerox to implement a new workflow solution, supporting the staff and eradicating silos.


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One year later, process effectiveness improved 35 percent.


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Making healthcare better depends on making the work of healthcare better.


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