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Mobile Device Management and BYOD

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Mobile Device Management and BYOD Charlie Hales and Nigel Robson 28th February 2014


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Agenda What is Mobile Device Management Strategy What is a Mobile Device? Mobile Device Management vs Mobile Application Management What is BYOD What can MDM/BYOD do for business? Where is your Data? Acceptable usage policy Defining the right solution Some solutions available


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What is Mobile Device Management? Secures, monitors, manages and supports mobile devices of multiple operating systems, service providers and enterprises Covers corporate and end user devices Includes anything that is mobile (could include laptops, and non-windows devices). Enabler for users to access internal systems securely from any device and anywhere Enables BYOD


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Part of Overall Strategy Build upon and integrate with existing policies Desktop Flexible and remote working Application Do you just use Windows devices? Need to manage any type of device? Any data management/classification in place currently?


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Part of Overall Strategy – Many Devices, one solution? Client Management MDM Source Gartner Virtualisation


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Part of Overall Strategy – Many Devices, one solution? Client Management Source Gartner


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Part of Overall Strategy – Many Devices, one solution? Source Gartner Virtualisation


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Part of Overall Strategy – Many Devices, one solution? MDM Source Gartner


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What are mobile devices?


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What are mobile devices? This?


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What are mobile devices? This?


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What are mobile devices? This?


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What are mobile devices? Or this?


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What are mobile devices? It can be any of these!


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What are mobile devices? But also these!


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Mobile Device Management vs Mobile Application Management MAM App delivery App security App updating User authentication User authorization Version checking Push services Reporting and tracking MDM All previous plus… Remote Configuration Security –including identifying compromised devices Backup/Restore Network Usage and Support Mobile asset tracking and management Remote Lock and Wipe Device Provisioning Software Installation Troubleshooting and Diagnostic Tools Policy Application Logging and Reporting Remote Control and Administration


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What is BYOD?


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Save money Reduce costs Enable Flexible working Increase Productivity Increase Job satisfaction Reduces risk and increase Security Where is your data? Consider this also for existing laptops What can MDM/BYOD do for business?


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Survey Who doesn’t have a smartphone? Who has a BlackBerry? Who uses their own smartphone for work purposes? Is it managed by work? Are you sure?


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BYOD Business Survey Source: zkresearch.com


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Where is your Data?


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ICO Website


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ICO Website


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ICO Website


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Data Classifications


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Data Classifications


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Encryption Device Encryption Technology and Device dependant The latest Windows devices will work with internal PKI or external Certs IOS devices will work with Apple provided Certs which can be imported into most MDM solutions Android has limitations Application encryption Managed through application development and provisioning


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Design your BYOD Acceptable Use Policy Privacy Who pays for what Third Parties Work vs Play Out of hours During hours Company responsibilities for personal data Licencing HR Device Disposal Litigation


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Defining the right solution What do you want to manage on the device? Types of devices PIN Remote Wipe/Selective Wipe Apps Device/App Encryption


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Defining the right solution What do you want to manage on the device? Integration with enterprise applications Multi user profiles Separation of personal and work data Internet access Advanced features Data usage GPS tracking


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Example of device functionality Example for SCCM and Intune


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Lots of solutions available Dependant on requirements Leverage what you already have if possible Exchange Active Sync SCCM with Intune Other MDM providers Apple device manager (IOS 7.1 still will have limitations though) SaaS or on-premise Some examples. Good Technology, Citrix, MobileIron, AirWatch (VMWare recent purchase)


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Summary Develop the right strategy Define the requirements What can MDM/BYOD do for your business? Data Classification Policy Acceptable usage policy Defining the right solution Choose the solution


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Future Seminars Use what you already have to enable MDM and BYOD on 25th April MDM and BYOD technology providers and solutions on 23rd May ‘Joining the dots’ of your applications and systems – The benefits of system integration on 14th March


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Questions?


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Keep in Touch…. charlie.hales@waterstons.com nigel.robson@waterstons.com http://www.waterstons.com @WaterstonsLtd


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