Learning in a Multi-Device World

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LEARNING IN A MULTI-DEVICE WORLD In 2012, Google's study, titled 'The New Multi-screen World: Understanding Cross-platform Consumer Behavior' gave us a glimpse of the multi-device world. It claimed we were using multiple devices in a day, often switching between them to complete tasks. Today that phenomenon is only getting stronger. THE MULTI-DEVICE WORLD Average number of connected devices [1] used per person in selected countries in 2014 “I don't throw anything away, I'm like two steps short of a hoarder. So I have, you know, an iPad, a mini iPad, an iPhone and Blackberry.” 3.6 3.1 3.1 3 3 2.9 2.4 2.4 1.1 Brazil China Germany Russia United States Australia Canada 1 1.9 United Kingdom 2 Netherlands Number of connected devices 4 0 Hillary Clinton Our time online is spread between 4 primary media devices [2] 90% Use Multiple screens sequentially to accomplish a task over time [2] 98% of users move between devices in the same day to complete a task Cross Device Analysis for a website 86.23% [3] 5.10% User behaviour is not limited to a single device, and very often people jump between devices expecting a smooth transition. 1.95% 5.64% 0.65% [2] Desktop Mobile Tab All Mobile and Tablet 0.43% 0.22% WHAT IS MULTI-DEVICE LEARNING? Responsive eLearning / Multi-Device Learning Traditional eLearning Web / App mLearning [4] Learning that Ÿ is available on the device of your choice Ÿ adapts to the device you are using Ÿ you can take from one device to another Ÿ is not just 'push' but 'pull' too Ÿ critically is 'one source' [4] Benefits Of Multi-Device Learning Enhanced reach – higher uptake Trac k acro s devic s es Single source – lower cost, maintenance re Futu g fin proo GETTING STARTED WITH MULTI-DEVICE LEARNING DESIGN & DEVELOPMENT TESTING DELIVERY PRE CONSIDERATIONS Do you really need it to be Multi-Device? Is Offline access needed? Are Desktops in the mix? Will Mobile need full content? Mobile First? TOOLS OTHER ELEMENTS [5] Breakpoints Icon fonts Font size, type Images Animations TESTING CONSIDER THE VARIABLES A US Y BILIT COMPL IAN CE PE MA CT IO OR NA RF LI TY E F UN NC BYOD TESTING ENVIRONMENT DEFINE TARGET [6] CREATE TEST PLANS Browsers Device Platform Browser 1, v.X Browser 2, v.X Browser N, v.X OS 1, v.X Device Type 1 OS 2, v.X OS 3, v.X OS 1, v.X Device Type 2 OS 2, v.X OS 3, v.X OS 1, v.X Device Type 3 OS 2, v.X OS 3, v.X GET PHYSICAL DEVICES TEST, TEST, & RE-TEST Start with 3 devices 1 Desktop + 1 Tablet portrait + 1 smallest Fix issues, revalidate by testing again More effective to do this device type wise Expand testing environment to other devices DELIVERY KEY FEATURES Tracking - SCORM / xAPI / no tracking Offline – standalone app/ offline LMS player Firewall Responsive LMS Java needed to run on devices THE OPTIMAL PLATFORM RESPONSIVE LMS KEY BENEFITS [7] provides great user experience on all devices extends the reach of your eLearning to 'in the workflow' empowers your performance support initiatives can enable social/informal learning in the enterprise SUMMING UP We live and work in a multi-device world that allows us access to knowledge at our fingertips. Learning solutions need to be comprehensive and available anytime, anywhere and on any device. As a result, learning solutions providers need to be designing and developing a learning environment that is responsive and can be seamlessly delivered to the learners, and make 'Learning a lifestyle'. Infographic by www.upsidelearning.com References 1. http://www.statista.com/statistics/333861/connected-devices-per-person-in-selectedcountries/ 2. http://think.withgoogle.com/databoard/media/pdfs/the-new-multi-screen-worldstudy_research-studies.pdf 3. http://online-behavior.com/analytics/cross-device 4. http://www.upsidelearning.com/blog/index.php/2014/03/11/elearning-in-a-multi-deviceworld/ 5. http://www.upsidelearning.com/blog/index.php/2014/04/15/design-challenges-andconsiderations-for-responsive-elearning/ 6. http://www.upsidelearning.com/blog/index.php/2014/10/28/5-key-considerations-formulti-device-testing/ 7. http://www.upsidelearning.com/blog/index.php/2014/12/22/top-4-ways-a-responsivelms-improves-learning-experience/

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