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Editing Wikipedia: Why You Should and How You Can Support Your Users

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Presentation by Brian Kelly, UKOLN on 25 October 2012 for an Open Access Week event at the University of Exeter 1 Talk by Brian Kelly, Cetis on 15 May 2014 at the CILIP Wales conference Editing Wikipedia: Why You Should and How You Can Support Your Users Event hashtag: #cilipw14


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Editing Wikipedia: Why You Should and How You Can Support Your Users Brian Kelly Innovation Advocate Cetis University of Bolton Bolton, UK Contact Details Email: ukwebfocus@gmail.com Twitter: @briankelly Cetis Web site: http://www.cetis.ac.uk/ Blog: http://ukwebfocus.wordpress.com/ Slides and further information available at http://ukwebfocus.wordpress.com/events/cilip-wales-2014-editing-wikipedia/ Event hashtag: #cilipw14


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About Me Brian Kelly: Innovation Advocate at Cetis, University of Bolton Was UK Web Focus at UKOLN, University of Bath Prolific blogger (1,250+ posts since Nov 2006) User of various devices to support professional activities (Open Educational Practices) Involvement in Wikipedia and Wikimedia UK: Created first article in 2004 Involved in Wikipedia training and Edit-a-thons since 2013 Accredited Wikipedia trainer Regard Wikipedia as an example of an Open Educational Practice Introduction 3


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4 4 You are free to: copy, share, adapt, or re-mix; photograph, film, or broadcast; blog, live-blog, or post video of this presentation provided that: You attribute the work to its author and respect the rights and licences associated with its components. Idea from Cameron Neylon Slide Concept by Cameron Neylon, who has waived all copyright and related or neighbouring rights. This slide only CCZero. Social Media Icons adapted with permission from originals by Christopher Ross. Original images are available under GPL at: http://www.thisismyurl.com/free-downloads/15-free-speech-bubble-icons-for-popular-websites Source cited!


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About You Who has: Has a Wikipedia account? Has edited Wikipedia articles? Who would: Like to create an account? Create a user profile? Perhaps even update an article? Feel free to do this during this talk! 5


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About You Who has: Has a Wikipedia account? Has edited Wikipedia articles? Who would: Like to create an account? Create a user profile? Perhaps even update an article? Feel free to do this during this talk! 6 Click here from any Wikipedia page


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Is Wikipedia Relevant? Who has: Used Wikipedia? Spotted errors in Wikipedia? Updated Wikipedia? 7 Wikipedia in the library - the elephant in the (reading) room? Nancy Graham and Andrew Gray, LILAC 2014


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Is Wikipedia Relevant? Who has: Used Wikipedia? Spotted errors in Wikipedia? Updated Wikipedia? 8 Wikipedia in the library - the elephant in the (reading) room? Nancy Graham and Andrew Gray, LILAC 2014


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Why Wikipedia is Important From Wikimedia UK https://wiki.wikimedia.org.uk/wiki/Expert_outreach


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Top Tips No. 1: Understand why Wikipedia is important to librarians 10


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Eduwiki (UK) 2013 Eduwiki conference: Held in Cardiff on 1-2 Dec 2013 Second EduWiki UK conference Covered: Welsh language issues Case studies from higher education and schools Broader considerations 11


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Two Case Studies Summary of two case studies presented at EduWiki 2013: Safe Use of Wikipedia in the Transition from School to University, Lisa Anderson and Nancy Graham, University of Birmingham (now Roehampton) Introducing Students to Independent Research through Editing Wikipedia Articles on English Villages, Humphrey Southall, University of Portsmouth 12 EduWiki 2013


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Outreach work by University of Birmingham Library Demonstrate information literacy approaches to school pupils Students surprised that Wikipedia was shown 13


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Introducing Students to Independent Research through Editing Wikipedia Articles on English Villages This was the assignment (see “Telling the stories of rural England with Wikipedia” ) 14 Humphrey Southall at EduWiki conference  EduWiki 2013


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Introducing Students to Independent Research through Editing Wikipedia Articles on English Villages 15 Notice how Neutral Point of View principle was addressed EduWiki 2013


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Introducing Students to Independent Research through Editing Wikipedia Articles on English Villages Example of article chosen for updating by student 16 EduWiki 2013


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Introducing Students to Independent Research through Editing Wikipedia Articles on English Villages Article after updating 17 EduWiki 2013


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Introducing Students to Independent Research through Editing Wikipedia Articles on English Villages Students learn about researching and citations 18 EduWiki 2013


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Top Tips No. 2: Understand how Wikipedia is being used in education 19


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Wikipedia Behind the Article Who has looked at the information about a Wikipedia article? 20


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Wikipedia Behind the Article We can see the history of the development of an article (contributors, update dates; …) 21


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Top Tips No. 3: Gain a better understanding of the Wikipedia service 22


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Be Willing to Update Wikipedia Articles You: Spot an error in a Wikipedia article 23


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Be Willing to Update Wikipedia Articles You: Spot an error in a Wikipedia article Identify an area for improvement 24 As an information professional wouldn’t you wish to ensure that such information is accurate? (Especially if this can be done in minutes!)


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Top Tips No. 4: Be willing to update Wikipedia articles 25


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Why You Should Have a Wikipedia Account Using a Wikipedia account to edit articles is recommended: Openness Record of contributions Ability to: Create new articles Join in discussions Have customised preferences … 26


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Creating an Account Feel feel to: Go to a Wikipedia page and click Create Account Then complete the form A: New users 27 Did you do it in less than a minute?


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Top Tips No. 5: Create a Wikipedia account 28


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Create a User Profile Nancy Graham’s user profile 29 http://en.wikipedia.org/wiki/User:Msnancygraham User: msnancygraham Use search box as a quick way to find user profiles


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Create a User Profile Nancy Graham’s user profile 30 http://en.wikipedia.org/wiki/User:Msnancygraham User: msnancygraham


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Today’s Goal : Create a User Profile http://en.wikipedia.org/ wiki/User:Lawsonstu 31


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Top Tips No. 6: Create a Wikipedia profile 32


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Be Ethical! Quality of Wikipedia articles is provided by volunteer effort Please do not: Introduce errors to see how soon they are corrected 33 [[Swansea city centre|central Swansea]]


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Outreach work by Uni of Birmingham Library Demonstrate information literacy approaches to school pupils Surprise that Wikipedia was shown 34 Discussion: “Live edit a Wikipedia entry – highlight how quickly edits are corrected” But should pages be ‘vandalised’ in order to demonstrate how the community fixes such vandalism? Highlighted need to address best practices for those who teach use of Wikipedia.


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Top Tips No. 7: Be ethical 35


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Content Can Change! Changes to the Jalalpur, Bihar arty=icle 36 Minor edit made


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Content Can Change! Changes to the Jalalpur, Bihar arty=icle 37 This article was proposed for deletion by Lfstevens on 2 May 2014 with the comment: unnotable, uncited stub It was contested by Necrothesp on 7 May 2014 with the comment: deprod; all settlements are considered to be notable; cleaned up


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Top Tips No. 8: Be prepared for your contributions to be changed 38


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The Five Pillars Fundamental principles by which the Wikimedia community operates... Wikipedia: 1. is an encyclopedia 2. is written from a neutral point of view 3. is free content that anyone can edit / use/ modify / share 4. editors should respect each other 5. does not have any firm rules 39


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Key Principles for Content (1) No original research All research must come from published sources e.g. Peer-reviewed journals Peer-reviewed books University-level textbooks Magazines, journals and books published by respected publishing houses Mainstream newspapers 40


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Key Principles for Content (2) Neutral Point of View Content should be provided from a neutral point of view: If your viewpoint is in the majority, then it should be easy to substantiate it with reference to commonly accepted reference texts; If your viewpoint is held by a significant minority, then it should be easy to name prominent adherents; If your viewpoint is held by an extremely small minority, then — whether it's true or not, whether you can prove it or not — it doesn't belong in Wikipedia, except perhaps in some ancillary article. 41


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Top Tips No. 9: Understand the Wikipedia principles 42


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Supporting Others About a training course – see http://ukwebfocus.wordpress.com/events/lilac-2014-getting-to-grips-with-wikipedia/ 43


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Supporting Others Approaches to the following aspects: Registration Creating a Wikipedia profile Editing existing articles Creating new articles What can go wrong? Conforming with Wikipedia principles Useful resources Question time and discussion 44 Structure of a one-hour hands-on session


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Structure of Workshop Structure of hour-long session: About the session Creating an account: 1 slide. Now login and do it! (not needed for some, so some moved on to next part, creating or editing user profile based on existing profiles) 45 Basic Editing Case study 1: Basic editing Change examples to relevant profiles (e.g. for sessions for librarians) See http://www.slideshare.net/lisbk/wikipedia-training-the-trainer-34540111


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Structure of Workshop Structure of hour-long session: About the session Creating an account Creating a user profile: 4 slides Now create a profile using plain text 46 Basic Editing See http://www.slideshare.net/lisbk/wikipedia-training-the-trainer-34540111


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Structure of Workshop Structure of hour-long session About the session Creating an account Creating a user profile Wikimedia syntax (formatting, headings and links): 1 slide Now improve your profile; feel free to reuse ideas for profiles we’ve shown. Slide left on screen during exercise. 47 Basic Editing Case study 1: Basic editing See http://www.slideshare.net/lisbk/wikipedia-training-the-trainer-34540111


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Structure of Workshop Structure of hour-long session About the session Creating an account Creating a user profile Wikimedia syntax (formatting, headings and links) Next steps (adding metadata and finding pages to be improved): 4 slides 48 Basic Editing See http://www.slideshare.net/lisbk/wikipedia-training-the-trainer-34540111


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Top Tips No. 10: Support others (and feel free to reuse existing materials) 49


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Don’t Forget Wicipedia Don’t Forget Wicipedia Cymraeg (the Welsh Wicipedia): http://cy.wikipedia.org/wiki/Defnyddiwr:Llywelyn2000 50


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Learning from Others Example of contributors to Wikipedia Wales 51


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Top Tips No. 11: Don’t forget Wicipedia! 52


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Conclusions Understand why Wikipedia is important to librarians Understand how Wikipedia is being used Gain a better understanding of the Wikipedia service Be willing to update Wikipedia articles Create a Wikipedia account Create a Wikipedia profile Be ethical Be prepared for your contributions to be changed Understand the Wikipedia principles Support others (and feel free to reuse existing materials) Don’t forget Wicipedia! 53


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Any Questions? Cartoon 54


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Questions? Any questions, comments, …? 55 Continue the discussion: blog post about this presentation linked in http://ukwebfocus.wordpress.com/events/cilip-wales-2014-editing-wikipedia/


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This presentation, “Editing Wikipedia: Why You Should and How You Can Support Your Users” by Brian Kelly, Cetis is licensed under the Creative Commons Attribution 4.0 Licence Note the licence covers most of the text in this presentation. Quotations may have other licence conditions. Images may have other licence conditions. Where possible links are provided to the source of images so that licence conditions can be found. 56 Slides and further information available at http://ukwebfocus.wordpress.com/events/cilip-wales-2014-editing-wikipedia/ Licence and Additional Resources


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