'

Leadership Lessons from Design Hell

Понравилась презентация – покажи это...





Слайд 0


Слайд 1

“When you are going through Hell, keep going.”


Слайд 2

4 June 1940: Battle of Dunkirk


Слайд 3

Operation Dynamo: The Great Evacuation


Слайд 4

338,226 Soldiers Were Rescued


Слайд 5

68,000 British Casualties


Слайд 6

290,000 French Casualties


Слайд 7

June 10, 1940: Three Historical Facts


Слайд 8

June 14, 1940: Paris Falls


Слайд 9

June 23, 1940: Hitler Visits Paris


Слайд 10

28 June 1940: Europe


Слайд 11

“The Battle for France is Over.”


Слайд 12

“Battle of Britain is About to Begin.”


Слайд 13

“When you are going through Hell, keep going.”


Слайд 14

How You Can Change the World?


Слайд 15


Слайд 16


Слайд 17


Слайд 18


Слайд 19


Слайд 20


Слайд 21


Слайд 22

DALLAS HOUSTON


Слайд 23


Слайд 24


Слайд 25


Слайд 26


Слайд 27


Слайд 28


Слайд 29


Слайд 30


Слайд 31

Why Leadership?


Слайд 32

Research and Testing Expert


Слайд 33

International Speaker


Слайд 34

Writer of Books and Articles


Слайд 35

Keynote Author on SlideShare


Слайд 36

Addison Treehouse Mentor


Слайд 37

SMU Instructor for UX


Слайд 38

UXPA Dallas President


Слайд 39

Coached Boy’s Soccer (104-12)


Слайд 40

Conference Organizer


Слайд 41


Слайд 42

Ethics of Leadership


Слайд 43

Ethics is not about: “Do This” and “Don’t Do This”


Слайд 44

Ethics answers this profound question: “What makes me happy?”


Слайд 45


Слайд 46


Слайд 47


Слайд 48


Слайд 49

“When you are going through Life, keep going.”


Слайд 50

You are here!


Слайд 51


Слайд 52


Слайд 53

Pride


Слайд 54

Pride is believing you are better than someone else. Pride (or hubris) is the most common flaw in Greek tragedies and myths. Dante and Virgil see prideful people must carry heavy rocks that force them to bow down and be more grounded.


Слайд 55

How does a design leader account for pride in themselves and their team?


Слайд 56

Are You Really Doing These Things? User Research Usability Testing


Слайд 57

“Humility is not thinking less of yourself, it is thinking of yourself less.”


Слайд 58

Whose Shoes? User Research


Слайд 59

“Before you walk a mile in my shoes, you have to take your own shoes off.”


Слайд 60

Insights or Ammo? Usability Testing


Слайд 61

We talk about: “Know Thy User.” We should also say: “Honor Thy User.”


Слайд 62

Envy


Слайд 63

Envy is a jealous feeling or a very resentful longing for someone else’s possessions or qualities. It is when you covet what they have. When Dante and Virgil meet envious people, their eyes have been sewn shut. They lose outer sight, but they gain insight.


Слайд 64

How does a design leader handle envious people, especially gossiping?


Слайд 65

Know the Nuances Discussions Grapevine Gossip


Слайд 66

Discussions are Positive Workplace discussions are usually: • Friendly • Informational • Supportive Discussions There are no character assassinations or bullying in these conversations.


Слайд 67

Heated Discussions are Positive, Too Heated discussions are fine, when you: • Use a respectful tone • Listen to other viewpoints • Focus on the problem, not the person Discussions A heated discussion probably means you are working on a wicked problem.


Слайд 68

“In a heated discussion, ask yourself this question: Is it personal or personality?”


Слайд 69

Grapevine = Rumors Grapevine rumors usually run amok because of: • Poor communication • Changes in the workplace • Wild guesses by the staff Grapevine Grapevine rumors can be very damaging and demoralizing. They can spread like wildfire, too.


Слайд 70


Слайд 71

Gossiping is about Envy Gossipers want attention. They will: • Adopt a confidential tone • Impart details to undermine a person • Do character assassinations • Create a me-versus-them mentality Gossiping You probably hear more information than you want.


Слайд 72

When You Get Targeted 1. 2. 3. 4. 5. 6. 7. 8. Don’t take it to heart. Focus objectively. Deal with it as a task. Arm yourself with facts. Review the context Assess the sources. Be a source of reassurance. Confront the gossipers directly.


Слайд 73

When Others Get Targeted Don’t participate in the gossip. Ask gossiper about their motivation. Focus on projects, not people. Talk about competitors, not co-workers. Tell gossiper you are prepared to follow-up with the targeted person. 6. Talk about the positive aspects of the person. 1. 2. 3. 4. 5.


Слайд 74

“The best revenge is massive success.”


Слайд 75

Wrath


Слайд 76

Wrath is a vindictive anger, where you seek to destroy a person. Wrath lasts longer than whatever provoked it. In Dante’s Purgatory, smoke fills the eyes of wrathful souls. They find it hard to see and breath.


Слайд 77

How does a design leader manage their own anger? And the wrath of others?


Слайд 78

“I’m going to destroy Android because it is a stolen product. I’m willing to go to thermonuclear war on this.” --Steve Jobs, 2010


Слайд 79

iReally?


Слайд 80

“You cannot expect rational thinking from an irrational person.”


Слайд 81


Слайд 82

Rationalization Blame Justification


Слайд 83

Focus on Solutions Use Humor Tell a Friend


Слайд 84

“Some people come into your life as blessings. Other people come into your life as lessons.” -- Mother Teresa


Слайд 85

Sloth


Слайд 86

Sloth is simply being lazy: mentally and spiritually. On Mount Purgatory, Dante and Virgil encounter: • Lazy people that constantly move. • Other lazy people jog and climb. • The laziest run at top speed forever.


Слайд 87

How does a design leader stay motivated? How do they keep their people engaged?


Слайд 88

Manifestations of Laziness Apathy Entitlement


Слайд 89

Manifestations of Laziness Giving Up Finger Pointing


Слайд 90

Live in the Moment


Слайд 91

Develop a Mission Driven Mindset


Слайд 92

Change Behaviors


Слайд 93


Слайд 94

Develop Keystone Habits


Слайд 95

Keystone Habits for Designers User Research Usability Testing


Слайд 96

Hard Work = Integrity


Слайд 97

“Work is not punishment. It’s a reward that gives you strength and pleasure.”


Слайд 98

Greed


Слайд 99

Greed is an insane desire to acquire (or possess) more than you need. It can lead to bribery, hoarding, and stealing. Dante and Virgil see greedy people lie naked on the ground because they were concentrated on Earthly possessions.


Слайд 100

How does a design leader handle greedy or possessive people?


Слайд 101

Design Joke on Facebook • I design everything • I design, you watch • I design, you advise • I design, you help • You design, I help • You design, I advise • You design, I watch • You design everything $100 $200 $300 $500 $750 $1,500 $2,500 $5,000


Слайд 102

Typical Sales Funnel


Слайд 103

Give Time, Talent, and Treasure


Слайд 104

Share Your Tools


Слайд 105

Leaders Share Knowledge


Слайд 106

“No one have ever become poor from giving.” -- Maya Angelou


Слайд 107

Gluttony


Слайд 108

Gluttony is an over-consumption of anything to the point of waste. Gluttons consume too much, too fast, too soon, too wildly, and too expensively. On Mount Purgatory, it rains garbage and the gluttons eat what they can find. Only one of them notices Dante and Virgil.


Слайд 109

Millions Line Up for the Latest iPhone


Слайд 110

140 Million Trashed Yearly


Слайд 111

1,150,000


Слайд 112

5 Phones Per Second


Слайд 113

Enough to Power for Two Years 2016 2017


Слайд 114

Are You Reducing?


Слайд 115

Are You Reusing?


Слайд 116

Are You Recycling?


Слайд 117

Are You Restoring?


Слайд 118

Are Your Designs Accessible?


Слайд 119

“Nothing is a waste of time, if you use the experience wisely.” -- Auguste Rodin


Слайд 120

Lust


Слайд 121

Lust is an intense desire for fame, sex, money, or power. It is an unnatural craving we use to justify bad choices. In Dante’s Purgatory, lustful souls twist and swirl in a tornado to symbolize their own lack of self-control.


Слайд 122

How does a design leader handle temptations and distractions?


Слайд 123

People Lust for Fame


Слайд 124

We Reject Speakers Yearly


Слайд 125

Insipid Egotistical Greedy Hateful Spiteful Snob


Слайд 126

“Silence cannot be misquoted.”


Слайд 127


Слайд 128

“The currency is in the conversations.”


Слайд 129

Create Boundaries


Слайд 130

Speaker Voting System


Слайд 131


Слайд 132


Слайд 133

Code of Conduct Policy


Слайд 134

Green Room Policy


Слайд 135

Blacklisted a Few Folks


Слайд 136

Kicked Out a Few Folks


Слайд 137

Speaker Orientation


Слайд 138

Speaker Studio to Critique


Слайд 139

Slides to Help You Prepare


Слайд 140

Insipid Egotistical Greedy Hateful Spiteful Intellectual Snob


Слайд 141

“When you are going to lead, keep leading.”


Слайд 142


Слайд 143


Слайд 144

How to Lead at Work


Слайд 145


Слайд 146

Rule #1 “You don’t have to be a manager to be a leader.”


Слайд 147

Rule #2 “Leaders are readers.”


Слайд 148

Rule #3 “Seek first to understand, then to be understood.”


Слайд 149

Rule #4 “Follow the ABCs: Always Be Communicating.”


Слайд 150

Rule #5 “Leaders are learners.”


Слайд 151

Rule #6 “Don’t mistake silence for acceptance.”


Слайд 152

Rule #7 “Leaders are listeners.”


Слайд 153

Rule #8 “Preparation determines success.”


Слайд 154

Rule #9 “Leaders build other leaders.”


Слайд 155

Rule #10 “When you are going through Hell, keep going.”


Слайд 156


Слайд 157


Слайд 158


Слайд 159


×

HTML:





Ссылка: