Design Thinking for Accessible User Experiences

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Design Thinking for Accessible User Experiences David Sloan @sloandr The Paciello Group

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The person who is doing is the person who is learning. Quote: Professor Chris Jernstedt, Dartmouth College · Photo: Wellspring Community School https://flic.kr/p/7FMn8b

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Accessibility as a journey.

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Accessibility as Compliance Audit

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Results in Bugs that Need Fixing

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Demo Comparing visual and audio user experience

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What Went Wrong? Structure Wayfinding Interaction Content

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Discussion Reviewing and responding to an accessibility audit

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Equitable Use Provide the same means of use for all users: identical whenever possible; equivalent when not From Principles of Universal Design, http://www.ncsu.edu/ncsu/design/cud/about_ud/udprinciplestext.htm

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Same Means of Use—Baker entrance

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Current alt text for images in mosaic

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Brainstorm equivalents 5 minutes In pairs Focus on alt text Share ideas

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Current alt text for images in mosaic

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Same Means of Use—Professor Luxon

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By concentrating solely on the bulge at the centre of the bell curve we are more likely to confirm what we already know than learn something new and surprising. From Change By Design by Tim Brown

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Bell Curve

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Profile of a Design Thinker Empathy Integrative thinking Optimism Experimentalism Collaboration From “Design Thinking” by Tim Brown, Harvard Business Review

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Divergent and Convergent Thinking From Change by Design, by Tim Brown

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Brainstorming Rules Defer judgment. There are no bad ideas at this point. There will be plenty of time to narrow them down later. Encourage wild ideas. Even if an idea doesn’t seem realistic, it may spark a great idea for someone else. Build on the ideas of others. Think “and” rather than “but.” Stay focused on topic. To get more out of your session, keep your brainstorm question in sight. One conversation at a time. All ideas need to be heard, so that they may be built upon. Be visual. Draw your ideas, as opposed to just writing them down. Stick figures and simple sketches can say more than many words. Go for quantity. Set an outrageous goal—then surpass it. The best way to find one good idea is to come up with lots of ideas. From Design Thinking for Educators, by Riverdale Country School and IDEO

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Mosaic Challenge: How might we provide an accessible immersive experience that demonstrates the diversity of volunteers and resonates for prospective volunteers?

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Teams Report Back Title One-sentence summary Prototype

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Evolving the role of accessibility into Accessible UX.

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An accessibility maturity continuum? Accessibility and diversity drives creative thought Focus on supporting accessible task completion within an established design concept Following guidelines to achieve compliance Token effort No conscious accessibility effort

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Who Benefits from Accessible UX From A Web for Everyone, by Sarah Horton and Whitney Quesenbery, persona illustrations by Tom Biby

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Accessibility + User Experience = Accessible User Experience

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A Web for Everyone book cover, @awebforeveryone http://rosenfeldmedia.com/books/a-web-for-everyone/

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Thankyou. David Sloan @sloandr www.paciellogroup.com www.58sound.com