Writing great alt text

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Writing great alt text Whitney Quesenbery Center for Civic Design @civicdesign | @whitneyq Environments for Humans Accessibility Summit 2014

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The basics Alt means alternative

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Alt text is... A principle of accessibility Web Content Accessibility Guidelines 2.0 Principle 1: Perceivable Information and user interface components must be presentable to users in ways they can perceive.

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Alt text is... A requirement for accessibility Web Content Accessibility Guidelines 2.0 Guideline 1.1 Text Alternatives: Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

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Alt text is... Code. Specifically, an attribute in the image element <img src="tickets.jpg" alt="#A11YSUMMIT. Buy tickets">

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Alt text is... Part of appealing to all senses. Images – alternative text Video – captions and video descriptions action Audio - transcripts An accessible UX principle: Accessible Media: Appeal to all Senses A Web for Everyone by Sarah Horton and Whitney Quesenbery http://rosenfeldmedia.com/books/a-web-for-everyone/

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Because technology needs it Screen readers (and other assistive technology) can't interpret the meaning of the image without it. <img src="fb.jpg"> <img src="twitter.jpg"> <img src="li-logo-square.jpg"> <img src="g.jpg> <img src="btn1875412.jpg"

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Because people need it People who use screen readers and other AT When images are missing or turned off For translations Personas from A Web for Everyone by Sarah Horton and Whitney Quesenbery http://rosenfeldmedia.com/books/a-web-for-everyone/resources/

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The problem Why are we (still) talking about alt text?

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Alt text is invisible content It's hard to tell if it's good or bad...or even it it's there. Even bad alt text passes accessibility checkers. <img src="banner-ad-176987362334876292.jpg" alt="banner-ad-176987362334876292.jpg">

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Is it code or content? Who "owns" the alt text? Developers Art directors Authors

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The tools don't help It's no fun to find each image click open the properties sheet navigate to the right page to enter the alt text over and over and over for each image

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Or they get in the way They ask for the information at the wrong time, and in the wrong way.

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The usual rules A simple way to decide how to write alt text

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The simplest guideline Start with this question: What information does this image add? Does the page make sense without it? What kind of information is it?

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If the image contains <img src="useless image" alt=""> Text Repeat the words Visual information Explain it Sensory information Describe it Nothing new Ignore it

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A simple decision tree What is the role of the image? Decorative? Use null alt text or CSS Sensory? Write a descriptive identificaation Informative? No new info? Use null alt text Simple or a link? Write short alt text Complex image? Create long text Section of the same page Linked page Longdesc 4 Syllables - http://www.4syllables.com.au/2010/12/text-alternatives-decision-tree/

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Or, a detailed analysis HTML5: Techniques for providing useful text alternatives (updated Sept 8, 2014) http://rawgit.com/w3c/alt-techniques/master/index.html

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On the HTML5 standards horizon: <figure> and <figcaption> Keeps the image, alt text, and caption together <figure><img src="castle-painting.jpg" alt="The castle now has two towers and two walls."> <figcaption>Oil-based paint on canvas. Eloisa Faulkner, 1756.</figcaption></figure> Example from: http://rawgit.com/w3c/alt-techniques/master/index.html#m6

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A writer's approach Start with a content strategy

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1. Know your audience What knowledge or background do they have? What terminology will they know? <img alt="Molecular structure of diethyl diazenedicarboxylate">

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2. Context, not just rules What is the reader's goal? How does the image fit into the page? What other information is around the image?

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3. Create a consistent 'voice' Make the alt text part of the (stylistic) voice of the site, in how images are voiced (by assistive technology). Functional? Descriptive? Emotional?

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Consider the fox What should the alt text for this image be? Image Credit: J. and K. Hollingsworth/USFWS

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What if we see it on this page? The text on page shown in the image says Red Fox (Vulpes vulpes) Description Red foxes are a rusty reddish color on the upper side of their body and tail. They have a white underside, chin and throat. Their tail is very bushy with a characteristic white tip, and they have prominent pointed ears. The backs of the ears, lower legs and feet are black. Other than the common rusty red, red foxes have three different color variations: a black phase where they are almost completely black, a silver phase in which they are black with silver-tipped hairs, and a "cross" phase where individuals are reddish brown with a dark cross across their shoulders. Adults typically stand 15 to 16 inches from the ground and are 35 to 41 inches in length. They can weigh between 8 and 15 pounds.

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Or on this one The screen shows 3 images with this caption: From left to right: 1. Monarch butterfly on a New England aster, credit: Greg Thompson/USFWS 2. Red fox, credit: John & Karen Hollingsworth 3. Eastern brook trout, credit: USFWS Click image for full-size.

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Examples...examples...and more examples

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Get the basics right Repeat the text in the image. Alt text: “Webcast. Applying 21st Century Toxicology to Green Chemical and Material Design. September 20-21, 2011”

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Get the basics right Identify the target of a link Alt text: “UXPA group on Facebook” "@UXPA_Int on Twitter" "UXPA's LinkedIN profile"

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Don't create noise When images are used like a bullet, they can have empty alt text. If they are clickable make them part of the text link.

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Don't hide meaningful images Is a profile photo part of the content? <img alt="Photo of Caroline"> or <img alt="Caroline Jarrett">

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Make captions and alt text work together The caption: “Birnbaum, right, joined Collins at front stage as she accepted a Director’s Award on behalf of employees honored for their contributions to the Deepwater Horizon Gulf Oil Spill Response. (Photo courtesy of NIH)” The alt text: “NIEHS/NTP Director Linda Birnbaum, Ph.D. accepts award from NIH Director Francis Collins, M.D., Ph.D.”

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Don't hide information in the alt text Caption: Red fox, credit: John & Karen Hollingsworth Alt text: Red Fox as Sachuest Point NWR. Credit J and K Hollingsworth

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Don't just repeat the same text Caption and alt text both say: Gerald Chan is an alumnus of the public health school, having earned master’s and doctorate degrees in the 1970s

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Consider the surrounding text The caption: “Figure 1: The ABC of research methods” The alt text: “ABC diagram.” or "ABC diagram sketched on a chalkboard.” or “A diagram sketched on a chalkboard as a triangle. Top: Attitude. Right: Behavior. Left: Comprehension.

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When the text is long... Put the text on the same page, and link to it. The alt text: “Two personas" The caption includes a link: “Read the text in this image” The text is in a box at the end of the article. The caption reads: Example snapshots of personas demonstrate Spanish-speaking users’ language needs and preferences, as well as medical literacy, web skills, and other relevant characteristics. Read the text in this image." The link points to a grey box below

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When the information is in a chart... Combine the visual chart with a data table. The alt text: "Bar chart of data in table below" The title: "More Education Means More Money" http://www.careerinfonet.org/finaidadvisor/earnings.aspx?nodeid=21

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When the text is in an infographic.. Design the infographic in HTML and CSS so the text is text. Not as easy to do, but a better experience for everyone. http://simplyaccessible.com/article/text-is-text/ and http://apps.washingtonpost.com/g/page/national/the-health-hazards-of-sitting/750/

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Workflow Make alt text part of the writing process

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How long should alt text be? No more than a few words? (WebAIM) 5-15 words? (Many sources) 30-50 words (2-3 sentences)? (W3C Draft)

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Keep it short Focus on the important words (no prizes for writing long prose). Avoid noise words "Image of.. " "This is a..."

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Be consistent Each image, each page, each section is all part of your site or app. Use the same approach everywhere, especially for functional elements: Providing additional text Locating explanatory text or data Identifying figures in the text

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Write the text, caption, alt text together Hiding the image in the manuscript makes it easier to visualize the flow of the words. This is the text in the image: ...mall, we realized that even everyday items such as clothing and shoes would also be bought in installments (see Figure 1). A light bulb went off for us—not only was it common to pay in installments, but it applied to items we did not expect, too.   Alt text: Picture of shoes with installment pricing sign Figure 1. In a mall in Sao Paulo, our research team spotted more items sold in installments than we initially expected. Notice that the installment price is more visually prominent than the total price! Add alt text to the writing workflow

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This is change! Admit it Embrace it Set a reasonable pace Rome wasn't built in a day (but if you don't start, you never get there)

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Make the web a better place. Write some (great) alt text today!

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Storytelling for User Experience with Kevin Brooks Global UX with Daniel Szuc A Web for Everyone with Sarah Horton http://rosenfeldmedia.com/books/a-web-for-everyone/

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Get in touch! Whitney Quesenbery whitneyq@civicdesign.org @whitneyq http://civicdesign.org @civicdesign

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Thank you.