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Making More Senses of UX UX Cambridge 2014

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Making More Senses of UX UX Cambridge 2014


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Alastair Somerville


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Twitter @acuity_design Hashtag #SensoryUX


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Housekeeping


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Safety


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Flotation Aid Use Table as


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What's this workshop about?


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Learning Objectives


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Confusion & Uncertainty


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Understanding more about: yourself how technology works with people How our senses and minds work What could happen in the future


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Be flexible & Be questioning


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Themes


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Wearables Smart Cities Internet of Things


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My Cat is sad because Apple Watch is just another wrist mounted notification screen with health sensor


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Sensor Algorithm Visualisation Action User


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Sensors without social senses are nonsense


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Sensor Algorithm Visualisation Action User


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New Stakeholders?


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What can we do?


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Relearning our senses


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Going beyond screens


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“History of the future in 100 objects” Adrian Hon


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Introductions


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1. Name 2. What you're doing


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Multimodality Sensory Futures Q&A Event Plan Meaning & Memory


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Accessibility Multimodality Playtime Show & Tell Multimodality


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Meaning Gesture Playtime Show & Tell Meaning & Memory Memory


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Neuroplasticity Sensory Substitution Sensory Futures Sensory Augmentation


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Any questions?


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Multimodality


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Accessibility


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Tactile projects


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Confusion


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Haptics


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Touch Smell Taste Sight Hearing


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Touch Smell Taste Sight Hearing


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1 2 3= 4 Touch Smell Taste Sight Hearing


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Cognitive Slop Time


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Chion


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More Senses


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Sight Vision Hearing Audition Taste Gustation Smell Olfaction Touch Somatosensory Balance & acceleration Equilibrioception Temperature Thermoception Kinaesthetic sense Proprioception Pain Nociception Time Chronoception Other internal senses Interoception


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Playtime Communicating without seeing Teams create messages with anything here Use Touch to communicate Allocate one person as listener Prototype quickly, learn fast


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Context In a bar


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Discovery


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Difficult


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Confusion


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Metaphor


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Emotion


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BREAK Any Questions?


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Meaning & Memory


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New rules


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If we want to talk in new ways through new technology, we need to agree new rules


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Meaning


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Meaning 1 Understanding 2 Creating 3 Sensory


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1 Understanding meaning


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Information Theory


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2 parts to Conversation


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What we say


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Confirming understanding


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Loop What we say Confirming understanding


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This is why active Social Media matters


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2 Creating meaning


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Metaphor


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Language is built on Metaphor


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This thing is LIKE these things SIMILE


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This thing is LIKE this thing ANALOGY


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This thing is this thing METAPHOR


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Simile Simile Simile Simile Simile Simile Simile Analogy Analogy Metaphor


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Mutual agreement of meaning


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Proposal of meaning Agreement of meaning


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3 Sensory Meaning


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Body Language


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Spiteful Resting Face


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Sign Language Signs as words Faces as grammar


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Gesture


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Gesture Words Symbols


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Messages In symbols In physical gestures


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Translate to Words


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Translate Symbols to Gestures


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Translate Gestures to Symbols


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Discovery


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Makaton


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Mutuality


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Culturally Specific


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Priming


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Schema


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We can use total experience to create messages


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But need to balance definitions & information across senses


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Memory


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Warning


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Neuroscience is not certain! Neurotypical behaviour Limited sample numbers FMRI assumptions


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Memory 1 Senses 2 Movement 3 Social


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1 Senses


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We recall the past with the senses of the present


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The greater the sensory engagement, the stronger the recall


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2 Movement


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We move to think We think to move


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Our journeys define our memories


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3 Social


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Stories


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We remember what we want to share


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BREAK Any Questions?


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Sensory Futures


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Neuroplasticity


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Sensory Substitution


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Learn from impairment to understand augmentation


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Daniel Kish


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Brain Port


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US Army


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US Army Study


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V. E. S. T.


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Playing with Sensory Substitution Heareapp


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Route Codes cdsljru cwzvhid


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Warning!


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Let’s go!


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Discovery


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Creating new senses


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Decision


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Sensory activity


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Mindfulness


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Emotion


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Decision to change Necessary but not sufficient Mindfulness practice Sensory practice Neuroplastic change Necessary but not sufficient Successful Sensory Substitution Emotional desire to change Key gateway for success A behavioral model for Neuroplastic Sensory Substitution TIME


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Augmentation


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Transhumanism Post Human Cyborgs


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Connected Intimacy Tailored Ecosystems Co-Evolved Possibilities Person As Computer Person To Computer Person To Person Social Technology Futures


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Connected intimacy


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Enabling empathy Supporting decision making


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Enemies of Empathy Busyness Tiredness Stress


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Ego Depletion


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Tailored eco systems


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Shared places Smarter places


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Co-Evolved possibilities


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Embodiment Technology as part of us


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Final Themes


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UX beyond visual


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UI is about personal emotion


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UX is about communal empathy


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Connecting information to context


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Context in Community Place Time Emotion


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Remember we have 9+ senses!


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Sight Vision Hearing Audition Taste Gustation Smell Olfaction Touch Somatosensory Balance & acceleration Equilibrioception Temperature Thermoception Kinaesthetic sense Proprioception Pain Nociception Time Chronoception Other internal senses Interoception


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We can make more of ourselves


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Finishing Up


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Sensory UX depends on innovation


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New technology can be used now


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How well it works with people depends...


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It's about product design service design senses emotions social connections


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Technology works in a human context of social and sensory needs


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What to do?


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Talk


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Tell stories


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Test


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Throw stuff away


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Keep trying


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Be flexible & Be questioning


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Create something wonderful


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Q&A


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