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Condolences on your UX Career

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QUESTIONABLE CHOICES CONDOLENCES ON YOUR UX CAREER


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“UXers are masochists.” –MILISSA


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W AY B A C K


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1995 BEGINNING OF TIME


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I WORKED HERE


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OR RATHER HERE


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15 YEARS OF RE-ORGS


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“ W H AT T H E # & $ ^ ! I S U I ? ” –MY NEW MANAGER/EXECUTIVE


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& “ W H AT I S U I ? ” I N T H E D R A W E R AN EMPTY CARDBOARD BOX UNDER THE DESK


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WE EXPLAIN OUR ROLE TO THE WORLD


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#TRUTH D A V E G R AY, 2 0 1 4


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W E H AV E C O M P L A I N T S


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“Developers don't follow instructions.” –EVERY UX DESIGNER EVER


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“Product is prescribing design solutions instead of stating requirements.” –EVERY UX DESIGNER EVER


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“ The testing is too late to have an impact on the shipped product.” –EVERY UX RESEARCHER EVER


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“ The team is dictating methodology or script instead of stating goals for testing.” –EVERY UX RESEARCHER EVER


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UGH. UX IS HARD.


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“People who said they were unsatisfied usually mentioned reasons related to their current company or role, not about the work itself. In fact many were unhappy because they didn’t get to do enough UX or they weren’t able to be as effective as they would like to be.” W W W. N N G R O U P. C O M / R E P O R T S / U S E R - E X P E R I E N C E CAREERS


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“See? I told you. UXers are masochists.” – M I L I S S A , R I G H T N O W.


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“Everything I needed to know in UX design I learned by playing Dungeons and Dragons.” –SURVEY RESPONDENT W W W. N N G R O U P. C O M / R E P O R T S / U S E R - E X P E R I E N C E CAREERS


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WE’RE TRYING S O LV I N G T H E P R O B L E M S OF UX THROUGH ORG


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DESIGN, PRODUCT & ENGINEERING ARE PEERS


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MEANWHILE… BUSINESS IS CHANGING


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DESIGN IS THE DARLING OF BUSINESS


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UX IS THE DARLING OF DESIGN


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UX CANNOT EXIST WITHOUT RESEARCH


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P R O B L E M S AT T H E T O P


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“… design leaders usually possess characteristics, behaviors, and mindsets that enable them to excel in unpredictable, fast-moving, and value-charged conditions.” –MARIA GIUDICE + CHRISTOPHER IRELAND RISE OF THE DEO


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LEAH BULEY


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AND THEN, THIS HAPPENED:


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WE CAN BE HAPPY N O W, R I G H T ?


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No.


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“Empathy. Tenacity …and some other stuff.” – R U S S W I L S O N . L I K E , Y E S T E R D AY


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T O C R E AT E S O L U T I O N S W E MUST FOCUS ON PROBLEMS


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PROBLEMS ARE EVERYWHERE


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C A R E E R A D VA N C E M E N T = FOCUS ON BIGGER PROBLEMS


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W E H AV E N O C H O I C E , B U T W E H AV E A C H A N C E


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YOUR GIFT/CURSE CAN FIX MORE THAN YOU THINK


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#FOCUS D A V E G R AY, 2 0 1 4


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“I get to make people’s lives better by using less frustrating products, it’s an intellectual challenge, and it’s a niche that continues to have more demand than supply" –SURVEY RESPONDENT W W W. N N G R O U P. C O M / R E P O R T S / U S E R - E X P E R I E N C E CAREERS


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“I feel that my work means something.“ –SURVEY RESPONDENT W W W. N N G R O U P. C O M / R E P O R T S / U S E R - E X P E R I E N C E CAREERS


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“I know my work helps people.“ –SURVEY RESPONDENT W W W. N N G R O U P. C O M / R E P O R T S / U S E R - E X P E R I E N C E CAREERS


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“Best thing I ever did.” –SURVEY RESPONDENT W W W. N N G R O U P. C O M / R E P O R T S / U S E R - E X P E R I E N C E CAREERS


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Thank you M I L I S S A TA R Q U I N I @MILISSA


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