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6 ways to rethink Corporate Knowledge Sharing
“Our internal communication processes are optimal and could not possibly be improved” said no one ever
It’s about winning though. “How you gather, manage and use information will determine whether you win or lose.” Bill Gates
They call this Information Technology Haven’t we had several IT revolutions already?
So why is this still broken?
Problem: one-way street Top-down communication doesn’t involve me.
Problem: lack of time I need 25 hours a day just to do my job. And you expect me to share knowledge as well?
Problem: sensitive information needs to stay private So much so that often no one sees it.
I’m talking to you! I’m looking for you! Problem: communication is not interest-based I receive lots of stuff I don’t care about. I don’t receive the stuff I care about.
Problem: lack of context Why should I care?
Problem: I don’t know what I don’t know So how can I search for it on the intranet? What I know What I know I don’t know Search Media What I don’t know I don’t know
Solution: a media format ready for your intranet People know how to read magazines, blogs, visual content – not data bases.
Solution: organize content by topics relevant noisy find discover Search Social Networks Interest Graph
Solution: open contribution and collaboration Everyone’s an expert at something.
Solution: assisted content curation People don’t have time to crawl for knowledge. But robots do.
Solution: privacy What happens on my intranet stays on my intranet.
Time to consider publishing-by-curation for knowledge management? Content Monitoring Contribution & collaboration Private distribution
Publishing-by-curation Interest-based Professionals & Businesses
Want to know more? @scoopit firstname.lastname@example.org