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Like A Boss: Why Executive Presence Matters and How You Can Master It

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LIKE A BOSS: Why Executive Presence Matters – and How You Can Master It @Jennifer McClure Jennifer McClure – President, Unbridled Talent LLC #CincyHR


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What Is Executive Presence?


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EXECUTIVE PRESENCE is a dynamic mix of 3 things: GRAVITAS (how you act), COMMUNICATION (how you speak) and APPEARANCE (how you look).


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EXECUTIVE PRESENCE 67% GRAVITAS 28% COMMUNICATION 5% APPEARANCE SOURCE: Center for Talent Innovation, 2014


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Why Is Executive Presence Important?


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EXECUTIVE PRESENCE will not earn you a promotion, but a lack of executive presence will impede your ability to get as far as you want to go. - Sylvia Ann Hewlett, Executive Presence: The Missing Link Between Merit and Success


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EXECUTIVE PRESENCE will not earn you a promotion, but a lack of executive presence will impede your ability to get as far as you want to go. - Sylvia Ann Hewlett, Executive Presence: The Missing Link Between Merit and Success * Executive Presence accounts for 26% of what it takes to get promoted


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Culture & Gender Biases


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81% of women find feedback about Executive Presence so contradictory and confusing that they don’t know how to act on it. SOURCE: Center for Talent Innovation, 2014


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Challenges With Bias No Makeup 700 People Minimal Moderate Dramatic 250 Milliseconds SOURCE: Center for Talent Innovation, 2014


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Challenges With Bias No Makeup Minimal Moderate Dramatic COMPETENT   SOURCE: Center for Talent Innovation, 2014


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Appearance Challenges No Makeup Minimal Moderate Dramatic TRUSTWORTHY   SOURCE: Center for Talent Innovation, 2014


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Communication Blunders Constant device checking Constant device checking High-Pitched Or Shrill Over Reliance On Notes Or Props Crying Rambling And Redundant Failure To Establish Eye-Contact Boredom Foot-Tapping Doodling SOURCE: Center for Talent Innovation, 2014


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5 C’s Of Executive Presence u  CREDIBILITY u  COMMUNICATION u  COUNTENANCE u  COURAGE u  CULTIVATION


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1 CREDIBILITY


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Top Aspects of ‘Gravitas’ 79% 76% Confidence, poise & “grace under fire” 70% 70% Decisiveness & “showing teeth” 64% 63% Integrity & “speaking truth to power” 61% Emotional Intelligence 58% 56% 57% Reputation & standing / “Pedigree” 50% Vision / Charisma 54% For Women For Men SOURCE: Center for Talent Innovation, 2014


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Online Image Counts 78% of professionals first search online for information on a new colleague or prospective hire SOURCE: Center for Talent Innovation, 2014


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Choose Your Words Wisely •  Drop “Just” •  Drop “Actually” •  Drop “Can I take a minute to say something?” •  Don’t say “What I’m saying may be wrong…” •  Don’t substitute a question for a sentence


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2 COMMUNICATION


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Top Communication Traits 60% Concise, compelling speaking style 63% 49% Ability to command a room 54% 48% 48% Forcefulness & assertiveness 39% Ability to read a client / A Boss / A Room 33% 33% 35% Sense of humor & ability to banter 21% Body language / Posture 25% For Women For Men SOURCE: Center for Talent Innovation, 2014


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Control Your Voice


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Use Your Hands


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Make Eye Contact


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3 COUNTENANCE


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Top Aspects of Appearance 35% Grooming & polish 38% 19% Physically attractive / Toned / Fit 16% Sophisticated clothing & flair (Dressing for the next job) 12% 13% 6% Height (Being tall) Youthful, vigorous appearance 16% 6% 4% For Women For Men SOURCE: Center for Talent Innovation, 2014


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First Impressions Count


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Dress The Part


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Project Confidence


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4 COURAGE


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Inspire Trust


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5 CULTIVATION


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Seek Feedback


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Authenticity vs Conformance


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ACTION STEPS


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Action Plan Be Consistent & Act with Integrity Focus on Your Communication Pay Attention to Style & Appearance Inspire Trust Ask for Feedback Regularly Be True to Who You Are Define TO DO the Problem


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THANK YOU! Jennifer McClure unbridledtalent.com @JenniferMcClure


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