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the experience of innovation Mary Ann Mavrinac M.J. D’Elia AILP 2015 : Waterloo : July
innovation = buzzword
innovation > imagination > creativity > invention
innovation > NEW > DIFFERENT
innovation ! DISRUPTIVE
innovation = CORE VALUE
innovation = core value
CORE PRACTICE ≠ core value
How might we make innovation a core practice?
Can you accelerate this journey for an organization?
culture of is building like a house innovation
blueprint = plan
blueprint > process
blueprint > relationships
blueprint > refinements
blueprint = plan = vision
blueprint ! flat
site preparation clear debris pour foundation 1
site preparation Which processes, policies, procedures need to be cleared away?
site preparation Which new approaches and processes need to be installed?
site preparation No project charters Use models instead of plans [Examples]
rough-in construction frame walls install vents, wires, pipes 2
rough-in construction What support elements need to be built?
rough-in construction How will data, information and resources ﬂow?
rough-in construction Establish strategic directions “Decide and design with data” [Examples]
exterior surfaces insulate and wrap house install siding & brick 3
exterior surfaces How might you insulate your budding culture of innovation?
exterior surfaces How might you make it distinctive?
exterior surfaces Deﬁned projects (e.g. VLC) Permission to experiment [Examples]
interior finishes install drywall lay hard surface flooring 4
interior finishes What mindsets and ways of working will you encourage?
interior finishes What methods and processes will you adopt and implement?
interior finishes Use ‘Customer Development’ Model transparency [Examples]
landscaping driveways & pathways grade the land 5
landscaping How might you introduce others to this new culture?
landscaping How might you lower the barriers to entry?
landscaping Lightweight projects (e.g. Library Listening Project) [Examples]
final touches finish interior install fixtures 6
final touches How might you allow staﬀ to personalize their experience?
final touches How might you address deﬁciencies?
final touches Dedicated spaces (e.g. media lab) Shared ownership of the culture [Examples]
reflection inspection points generalists & specialists foundation & flexibility
the experience of innovation thank you! AILP 2015 : Waterloo : July Mary Ann Mavrinac M.J. D’Elia