What’s a PNL? Business Metrics for Learning Professionals

Презентация изнутри:

Слайд 0

Koreen Pagano Director, Product Management, lynda.com at LinkedIn Author of Immersive Learning @koreenpagano Tweet today’s session #SU310 #ATD2015 http://learningintandem.com What’s a PNL? Business Metrics for Learning Professionals

Слайд 1

ROI Return on Investment $ Training $$$

Слайд 2

not BIG data

Слайд 3

Return on Investment What do you want in return? More money Less cost

Слайд 4

What’s a PNL?

Слайд 5

Cost Revenue Profitability

Слайд 6

Metrics that DON’T matter.

Слайд 7

Time in training. Courses completed. Passing scores. Number of attempts.

Слайд 8

What do you value? Fast. Cheap. Good.

Слайд 9

Слайд 10

Слайд 11

Слайд 12

Слайд 13

80% common business success metrics. 20% snowflake metrics.

Слайд 14

Stakeholders. Employees. Customers.

Слайд 15

Fast. Cheap. Good.

Слайд 16

Слайд 17

Слайд 18

For each person... How do you measure success?

Слайд 19

Performance metrics. Not learning metrics.

Слайд 20

Learning metrics should match business metrics. Know what kind of snowflake you are. Speak the language of the business (metrics that matter).

Слайд 21

Thank you. @koreenpagano [email protected] www.learningintandem.com www.lynda.com My book is available at the ATD Store or td.org/immerse!